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Red Roof Inn Durham Duke University Medical Center: Traveler Reviews

2.0 of 5
1915 North Pointe Drive, Durham, NC 27705
Hotel amenities
Red Roof Inn Durham Duke University Medical Center
Ranked #19 of 66 hotels in Durham
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62 reviews from our community

    Trip type
Traveler rating
    29
    14
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Date Rating
Durham
Reviewer
3 reviews 3 reviews
“Fantastic Experience!”
4 of 5 stars Reviewed September 27, 2012

Although I live in the Raleigh/Durham area, my home is presently in the midst of some major renovations so I had to stay elsewhere during some of the stages of remodeling.

When I arrived late that evening, I saw that there was construction and painting equipment staged in the hotel parking lot (discovered that they also were going through a renovation process themselves) so grudgingly I prepared for the worst, making note of the angst and strains of my own remodeling.

Dereck, who was the manager there was very nice and accommodating during my check in and apologized for the construction inconvenience. He told me that not all of the rooms were done yet but he was giving me a newly renovated room (still I was expecting mediocre painting and old & out-dated furnishings) but when I got up to my room...WoW...what a exhilarating surprise!

This place was laid out! New flat screen T.V., HUGE king size bed, brand-spanking new AC unit with digital / touch-pad controls, wonderful interior design, and best of all...CLEAN!!! I could not believe it!

It was not the largest of rooms but who-da-heck cares! It was cozy and functional and it more than served my needs. In that wonderful bed, I slept like a baby...one of the best nights of sleep I had in months!

I actually called down the next morning and booked it for another day! Yeah, how about that!

**The only reason I did not give a full 5-stars was due to the exterior spray painting taking place as I awoke the next morning. I did not feel that the overspray was responsibly controlled to protect the cars in the parking lot from getting misted with wind-blown paint. Yes, it was a reflection of the contractors doing the work but it would have been nice to have been notified by the management of the choice to move our vehicles to the other side of the building where they were not painting (just a note...not really a gripe).**

Other than that...I loved it. I will definitely return there in the near future. It is not everyday I am impressed about anything these days but on this day, I was and that deserves recognition!

Room Tip: Call ahead to see if renovations are taking place before you make your reservation. Although this wa...
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  • Stayed September 2012, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask CJamesRun about Red Roof Inn Durham Duke University Medical Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robin A, General Manager at Red Roof Inn Durham Duke University Medical Center, responded to this review
September 28, 2012
Thank you for allowing us to give you a fantastic experience. We are excited about all of the new changes to our property as well. All of our new rooms will be completed before Novemeber 1st. Please come back to see us again for more quality rooms, great customer service (Dereck) and another overall positive experience. Thank you for choosing us!
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VA
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Regular visitor”
5 of 5 stars Reviewed September 27, 2012

We always choose this Red Roof on our frequent trips to the Durham area. Friendly staff, nice rooms, safe. It is presently undergoing the new Red Roof renovations, and the new look is very impressive. We went 20 miles out of our way to choose this Red Roof over other chains.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Pudelvr about Red Roof Inn Durham Duke University Medical Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robin A, General Manager at Red Roof Inn Durham Duke University Medical Center, responded to this review
September 28, 2012
Thank you so much for choosing to stay with us. We are always happy to contribute to someones positive experience with Red Roof Inns. I'll be sure to share your comments with our team. Please come visit again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Neptune, New Jersey
1 review
“Great stay”
5 of 5 stars Reviewed September 24, 2012

Fatima is wonderful at her job and deserves recommendation. I had a great stay and would be glad if you got a better internet provider. The rooms are in good condition and I got to experience one of the renovated ones and they are quite nice.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Edgar M about Red Roof Inn Durham Duke University Medical Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raleigh, North Carolina
1 review
“Enjoyed stay and staff”
5 of 5 stars Reviewed September 21, 2012

I had a seamless time, the beds were fine, the best value would be getting a room with a micro/fridge. Fatima was great and deserves a raise. She was helpful with my questions, and the only problem I had was the wifi connection which was slow and the signal weak. would definitely say gain.

  • Stayed August 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Mireille S about Red Roof Inn Durham Duke University Medical Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthews, North Carolina
1 review
“contractor review”
5 of 5 stars Reviewed September 17, 2012

I stayed There a couple of weeks there and I was pleasantly suprised with the quality of the rooms. There newly renovated and everything is clean and bug free.. The only down side is they offer no mini ref.or continental breakfast. I would highly recommend that everyone that is looking for a place to stay that this is it. also it's right beside I hop and Texas road house as well. Brittany has been very helpful with getting me the lowest price in this area,
and has been very nice and Red roof Inn should be proud having her representing there hotel.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask william h about Red Roof Inn Durham Duke University Medical Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robin A, General Manager at Red Roof Inn Durham Duke University Medical Center, responded to this review
September 19, 2012
Thank you so much for choosing to stay with us. We are thrilled with all of the exciting changes that are happening. I will pass along your praises to Brittany. I'm sure she was delighted to be of service. Have a wonderful day!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
 
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Additional Information about Red Roof Inn Durham Duke University Medical Center

Also Known As:
Red Roof Inn Durham Duke University Medical Hotel
Red Roof Inn Durham Duke University Medical Hotel Durham
Red Roof Inn Durham
Durham Red Roof Inn
Address: 1915 North Pointe Drive, Durham, NC 27705
Region: United States > North Carolina > Durham
Amenities:
Free High-Speed Internet Free Parking Pets Allowed Wheelchair access
Hotel Style:
#2 Best Value Hotels in Durham
#4 Business Hotels in Durham
Price Range: $
Hotel Class:2 star (2*)
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