The owners and management of this hotel clearly have little love for their customers. I made the mistake of staying here because a business meeting was held here. My room was shabby, I had no hot water one day, the tub drain was clogged, the food was mediocre, the general ambience was dingy, dark and oppressive, many hallways and some rooms had an upleasant odor, and the staff were discourteous and difficult to find. The manager even lied about the hot water problem, saying that my report was the first he had heard, which I learned was not true that day from others staying at the hotel and (from TripAdvisor) a frequent complaint. I did learn that I could have hot water if I took my shower very early in the morning (before 6AM).
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- Also Known As:
- Durham Millennium Hotel