One of the worst breakfasts ever - better to have bagels juice and coffee. Egg thing was nasty and sausage had hard pieces in it - scary. and warm breakfast rolls looked good but were obviously from a package - oh well.
Hotel was just ok for the price - many others around are better.

I spent 1 night at the Holiday Inn. The check-in staff was friendly, offering me water and popcorn and pointing out the manager's reception. The reception offered some chips and meatballs, beer and wine. There were also cookies available in the lobby. My room was clean and of a comfortable size. It included a small refridgerator and microwave. There were no problems with noise. Internet access worked fine. There is a small exercise room with bike, treadmill, and weights. The breakfast was typical for Holiday Inn Express, mostly a continental breakfast but also with biscuits and gravy, eggs, and pancakes. No hot chocolate was available though, only coffee and tea. The bed was OK, although I have slept in more comfortable beds in other hotels.

Very nice rooms with all amenities that a business traveler would need but the highlight was service I received from the staff.

My flight getting in was horribly delayed and I arrived at RTP airport at 3am (when I was actually supposed to arrive at 10pm but kept getting delayed). I had called up the hotel from my connecting airport earlier and then at 3 am from RDU - they arranged for a taxi and picked up the tab for the trip (short ride and even at that hour would have been ~$15 per the cab driver - but the action counts).

The next day, I realized that my co-worker (coming from another office location) and on whose name the shared rental car was going to be, also couldn't make it in, the previous night. When I asked the staffer at the front desk (different one from the previous night - I believe her name was Michelle) for a cab, she had the hotel shuttle drop me to the my RTP office location free of charge and offered to pick me up as well if I needed.

I was left completely speechless with the genuiness with which both the hotel front desk staffers (at 2 different times) helped...will definitely stay here again if I have the chance to return to this area...

Got in from dinner about 9:00PM & the wife wanted to take a bath. Water was warm at best and not suitable for bathing. Desk clerk was going to move us to another room, but the water was the same there (checked two other rooms). She had no maintenance support so they moved us to the HIE over on Airport Blvd. It was not the Desk Clerk's fault but she did everything she could to resolve the situation. The ownership of this establishment needs to take responsibility for this and make sure the staff has adequate support for the physical plant of the building.