Very nice rooms with all amenities that a business traveler would need but the highlight was service I received from the staff.
My flight getting in was horribly delayed and I arrived at RTP airport at 3am (when I was actually supposed to arrive at 10pm but kept getting delayed). I had called up the hotel from my connecting airport earlier and then at 3 am from RDU - they arranged for a taxi and picked up the tab for the trip (short ride and even at that hour would have been ~$15 per the cab driver - but the action counts).
The next day, I realized that my co-worker (coming from another office location) and on whose name the shared rental car was going to be, also couldn't make it in, the previous night. When I asked the staffer at the front desk (different one from the previous night - I believe her name was Michelle) for a cab, she had the hotel shuttle drop me to the my RTP office location free of charge and offered to pick me up as well if I needed.
I was left completely speechless with the genuiness with which both the hotel front desk staffers (at 2 different times) helped...will definitely stay here again if I have the chance to return to this area...
- Also Known As:
- Holiday Inn Express & Suites Research Triangle Park Hotel
- Holiday Inn Express And Suites Research Triangle Park
- Holiday Inn Express & Suites Research Triangle Park Hotel Durham
- Holiday Inn Durham
- Durham Holiday Inn
- Official Description (provided by the hotel):
- The Holiday Inn Express Hotel & Suites is located at Research Triangle Park, minutes from RDU, the Raleigh Durham International Airport. As a service to our guests, we offer free Park, Stay and Go. We jump start your day with our Express Start breakfast bar. Businesses near the hotel are IBM, Adaptec, Nortel, Cree, Cisco Systems, MCI, Verizon, BASF, EPA, Quintiles, GSK, Bayer, The Solution Center, Harris, Cardinal Health, Burts Bees, Eastman Kodak, Syngenta, Underwriters Labs and Qualix. We offer free wireless and wired HSI access and shuttle service to and from Raleigh Durham Airport. Shuttle hours are from 4 AM to midnight. Invigorate yourself in our well equipped fitness center. Whether you are traveling for business or pleasure, the Holiday Inn Express Hotel & Suites RTP has what it takes to make your trip successful. During your stay with us, you can check out some of our attractions, such as the Museum of Science, Duke Chapel, Amercian Tobacco Campus, Durham Performing Art Center, Streets of Southpoint Mall, Prime Outlets Mall at Morrisville, NCCU, Duke University and UNC at Chapel Hill, or even attend a Durham Bulls baseball game. Come and enjoy our Southern hospitality at the Holiday Inn Express Hotel & Suites at RTP. *Credit card used for on-line purchase must be presented at check in for possible incidentals and amenities. ... more less
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