Staying here one night, as downtown Raliegh is sold out everywhere. As other reviews have stated, the customer service here is second to none, everyone is really amazing....I mean they truely treat you like you are family. Doug the shuttle driver went WAY out of his way to show me tons of restaurants. Then came back and picked me up. He is GREAT. All the other staff are just perfect. The only down side is that its a much older HIE if you are used to the newer ones due to constant travel like myself. Its clean and tidy, but by no means updated on the interior. Overall, the staff makes the place, no doubt.

Clean, quiet, large well-designed room space, friendly staff, great breakfast buffet...what else could you ask for? Loved the separate desk / TV areas, sinks outside the bathroom, wireless. Could have stayed here for a month and gotten lots of work done. We were staying the night before a big basketball game in Chapel Hill, but I would recommend it to anyone. Very near NC's biggest mall, Southpoint.

I have stayed at this hotel twice now and I really like it. I have also stayed at some of the hotels within the 1-2 miles radius of Holiday Inn Express. I will say that I should have stopped searching when I first found this place. This hotel is all you need. I stayed there New Years Eve night with several of my friends. The staff that checked us in was great. The room is a good size room with a couch, fridge/microwave area, work desk, ironing board and nice size bathroom area. The only problem was that the bathroom sink did not drain properly but not a huge deal. The staff helped locate us a shuttle to the club we were going to. It was kinda hard to get back into the hotel at 3am though. They had a nice breakfast the next morning. Overall a very nice stay and good time with friends. We had 3 rooms booked and will probably be back soon!

This is one of the newer HIE's, which I try to use when I can find them. The rooms are nice, fairly large, and have all the extras that I find so annoying when a hotel doesn't have - like there's always a full length mirror, a hairdryer, iron/ironing board, refrigerator, free wireless, nice bedding and towels. They have the standard HIE breakfast, and there's a basic workout room (no elliptical, but does have a bike and treadmill.) It was very convenient for work, but no restaurants close by - you need a rental car. A few miles over at Briar Creek, there are several good spots to eat and a target for picking up some bottled water and extras. I was quite satisfied with this hotel because I know exactly what I'm going to get with a HIE. Its a good price, middle of the road quality - nothing special, but everything I need for business.