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Homewood Suites by Hilton Raleigh-Durham AP / Research Triangle: Traveler Reviews

3.0 of 5
4603 Central Park Drive, Durham, NC 27703
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Homewood Suites by Hilton Raleigh-Durham AP / Research Triangle
Ranked #11 of 66 hotels in Durham
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70 reviews from our community

    Trip type
Traveler rating
    36
    23
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    1
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Date Rating
Durham, United Kingdom
Top Contributor
57 reviews 57 reviews
19 hotel reviews
Reviews in 26 cities Reviews in 26 cities
25 helpful votes 25 helpful votes
“Regular Visitor”
4 of 5 stars Reviewed September 28, 2012

I stay at this hotel at least once a year when visiting the area for business, usually for at least 5 days.

Always clean, comfortable, and well located, it provides exactly what one would expect from the Hilton chain, and is absolutely fine for a business stay.

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask fadryn about Homewood Suites by Hilton Raleigh-Durham AP / Research Triangle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Biloxi, Mississippi
Top Contributor
53 reviews 53 reviews
15 hotel reviews
Reviews in 31 cities Reviews in 31 cities
55 helpful votes 55 helpful votes
“Good leisure stay option for a non-business weekend”
4 of 5 stars Reviewed September 4, 2012

I have stayed at this property the past 2 Labor Day weekends while in the area for an annual music festival, and it's been a good, if imperfect, option for my needs. This property tends to lower their rates for the holiday weekend in order to try to fill rooms during a "down" period (they're a business-oriented hotel and make no secret of that) and that works out very well for us each Labor Day weekend. I travel with a friend for this festival and a 2-bed, 2-room suite here is great for our needs...it's much more expensive to stay over in Chapel Hill nearer UNC where our festival is held, and the various accommodations over there are not as good as this property for the money. I would also note that the daily breakfast buffet here is consistently solid, the seating area roomy, and the attendants keep it well stocked throughout the morning. Finally, all my interactions with the staff and management have been consistently friendly and attentive...appreciated.

As for the imperfect: As others have noted the plumbing fixtures (tub, shower, sink, commode) are aging, and I've come "thisclose" during each stay to having to make the "phone call of shame" for a clogged commode, and I don't overstuff it...it just doesn't flow well. (Traveler tip: Flush in between each "step" of your output and cleanup process.) I'm also frustrated that housekeeping, while doing an excellent cleanup job each day, is habitually stingy with towels...they leave "just enough" for 2 guests to shower once each day, with no extras, and in fact have even shorted us on some days. Luckily I tend to look at the supply before I disrobe and jump in the shower...it would not be good to make this discovery after disrobing or already showering to have to make that phone call. This needs to be remedied. I would also be happier if the property had at least one ice machine...they've told me that with a fridge/freezer in each room they don't need to maintain any on site, but sometimes one needs more ice than just what the room freezer supplies.

All in all a good property and I will stay again as long as the weekend rates stay low, but that last point is a key caveat for my particular needs when I'm in the area.

  • Stayed September 2012, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask DaveR19 about Homewood Suites by Hilton Raleigh-Durham AP / Research Triangle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chesapeake, VA
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
33 helpful votes 33 helpful votes
“Very Nice Hotel”
4 of 5 stars Reviewed August 28, 2012

This hotel was very nice. Stayed here when visiting a friend attending Chapel Hill. There is a free hot breakfast. The only issue experienced was the tub didn't drain properly and would fill with water while showering. I only stayed one night so I didn't report it until the morning when checking out. The house keepers should report these things to keep customers from having to experience it, but it didn't ruin the stay.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
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Ask kb57 about Homewood Suites by Hilton Raleigh-Durham AP / Research Triangle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fairless Hills, Pennsylvania, United States
1 review
1 helpful vote 1 helpful vote
“Great Hotel - Clean, Price, Service”
5 of 5 stars Reviewed August 6, 2012

This was my second stay at this hotel and just like the first, it was a great experience. The staff was extremely polite, room was clean, and the price was right! There was plenty of space in the room with the separate living/dining area and bedroom. While not needed on this trip, the airport is 5 minutes away. Also only about 6 miles to major shopping and restaurant area. The evening reception which includes free beer, wine, and a meal is nice. The breakfast is a nice option if you don't want to find a local restaurant.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask TJN327 about Homewood Suites by Hilton Raleigh-Durham AP / Research Triangle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Panama City Beach, Florida
2 reviews
1 helpful vote 1 helpful vote
“Nice place to stay”
4 of 5 stars Reviewed July 19, 2012

I stayed here for 4 days with the family while I was attending some training in the RTP. We tried the breakfast and it was ok but nothing special. The evening dinner looked decent but we did not eat. Did enjoy the free drinks during happy hour. The rooms were nice with plenty of room for the kids since they had to bring the WII for entertainment. The pool area was clean. I would stay again. The only down side is that you may have to drive 5 miles or so to find good food. There is nothing real close.

  • Stayed June 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask davebigbass about Homewood Suites by Hilton Raleigh-Durham AP / Research Triangle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HomewoodSuites--RTP, Manager at Homewood Suites by Hilton Raleigh-Durham AP / Research Triangle, responded to this review
July 23, 2012
We're glad that you and your family enjoyed your stay with us. I"m happy to report there are several restaurant projects developing in the immediate that will provide more dining options. We look forward to seeing you again soon!!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Raleigh-Durham AP / Research Triangle

Also Known As:
Homewood Suites Durham
Hilton Durham
Homewood Durham
Durham Homewood Suites
Durham Hilton
Durham Homewood
Homewood Suites Research Triangle
Address: 4603 Central Park Drive, Durham, NC 27703
Phone Number:
Region: United States > North Carolina > Durham
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotels in Durham
#17 Family Hotels in Durham
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Welcome to the Homewood Suites by Hilton® Raleigh-Durham Airport/Research Triangle (RTP) hotel, located in Durham, North Carolina. Surrounded by the convenient facilities of Research Triangle Park, our Raleigh-Durham hotel provides easy highway access to Raleigh, Durham, Chapel Hill, Cary and Morrisville, North Carolina. Compliments of the Homewood Suites Raleigh Durham Airport Research Triangle ParkEach guest can enjoy the daily complimentary Suite Start™ hot breakfast and the Welcome Home® reception, featuring a complimentary light meal and beverages Monday through Thursday evenings (subject to state and local laws) while visiting this Raleigh-Durham area hotel. Complimentary local & airport shuttle service are included with your spacious suite. Welcome to your home away from home at this North Carolina Homewood Suites by Hilton airport hotel. ... more   less 
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