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SpringHill Suites Raleigh-Durham Airport/Research Triangle Park
3.0 of 5 Hotel   |   920 Slater Road, Durham, NC 27703   |  
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Ranked #29 of 70 Hotels in Durham
charlotte nc
Top Contributor
65 reviews 65 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
47 helpful votes 47 helpful votes
“Nice Clean Hotel”
4 of 5 stars Reviewed March 4, 2014

We stayed here while in town for a convention. The hotel is 20 minutes from downtown Raleigh where the convention center is located. The room was clean and the double beds comfy. Free internet, free parking and a great free breakfast. Fresh whole fruit, breads, oatmeal and toppings, eggs, sausage, yogurt and waffles were available each morning. Coffee, tea and juices available but I did not see hot chocolate. Indoor pool was nice but the smell of chlorine was way too powerful to stay very long. The front desk was very friendly. The ladies were always pleasant...from check in to check out and anytime we passed by.

There is a side of the hotel that faces the highway and you will hear traffic noise. If this is bothersome to you ask for a room that faces the parking lot. But our room (which faced the highway) had one of the quietest heating units I have ever had in a hotel room. There are no safes in the room. Our room had a refrigerator and a microwave that worked perfectly.

Would stay here again when visiting the Raleigh/Durham area.

Stayed February 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miriam S, Property Coordinator at SpringHill Suites Raleigh-Durham Airport/Research Triangle Park, responded to this review, March 17, 2014
Thank you for your compliments to our Front Desk staff! I will let them know what a pleasant experience you had here. I am glad you enjoyed our breakfast buffet and comfortable room. We hope you will select our hotel again the next time you are in Raleigh/Durham. Have a wonderful day and thank you for taking the time to review us on TripAdvisor.
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130 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Bergenfield, New Jersey
Contributor
17 reviews 17 reviews
3 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 1, 2014 via mobile

This was a comfortable room. I stayed in the studio suit and it was nicely furnished with a nice amount of space. It was nice to have kitchen area and sitting area. I only question why only to tiny garbage cans and neither are in the bathroom. I enjoyed the handful of gourmet lollipops and the pool was a nice touch. I would recommend this place.

Stayed February 2014, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miriam S, Property Coordinator at SpringHill Suites Raleigh-Durham Airport/Research Triangle Park, responded to this review, March 3, 2014
Thank you for taking the time to give us feedback from your stay with us! We are glad you found the room spacious and comfortable and the indoor pool and hot tub enjoyable. We were renovated just two years ago and guests are loving the new style. Have a great day and we hope you will come back and stay with us again!
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Conroe, Texas
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 26, 2014

We stayed 3 nights, Saturday, Sunday and Monday, in mid-February. Room was comfortable and clean. Front Desk staff was friendly and helpful. Breakfast was very good. Just what I've come to expect from Springhill Suites from Flagstaff to Houston to Durham. That's why this has become our go-to brand when we need a hotel room. Wish the chain was a little more pet friendly though.

If you are using a GPS beware. Slater Road is in two sections separated by a short bit of another road. GPS just doesn't know what to do with that. Not a terrible problem in the daytime when you can see - but we spent almost an hour the first night going round-and-round with the GPS saying turn here, turn there. I finally said to heck with it and just guessed! This is NOT AT ALL the hotel's fault. You just need to be aware of it.

  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miriam S, Property Coordinator at SpringHill Suites Raleigh-Durham Airport/Research Triangle Park, responded to this review, March 3, 2014
We love hearing that our guests had a great experience with us. Thank you for your comments and reviewing us on TripAdvisor. I will pass on your compliments to our Housekeeping, Front Desk, and Breakfast staff. We will look into the GPS error and see what we can do to fix the directions. Please come back and stay with us when you are in the area again!
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Salem, Massachusetts
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed February 3, 2014

I stayed for business back in December 2013 and was a little disappointed with my stay. The location is good and fairly close to some restaurants and RTP.

The staff was really courteous and were genuinely nice to interact with.

The gym area had 2 treadmills, and elliptical, a bike, and free weights - which was just fine for me.

The rooms overall was dingy. It was dark, and the layout was really strange (walls at odd angles/bathroom was a bizarre shape).

I did love that they had greek yogurt at breakfast!

Unfortunately there are quite a few hotel options in the area, and I'd probably choose a different one (Residence Inn Durham/RTP) instead.

  • Stayed December 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miriam S, Property Coordinator at SpringHill Suites Raleigh-Durham Airport/Research Triangle Park, responded to this review, February 5, 2014
I would like to thank you for taking the time to provide us with valuable feedback after your stay with us. We appreciate your choice of our hotel and we would love to have you back on another trip. We shared your positive comments about the staff with the Front Desk. Our team loves hearing that guests notice the caring and friendly atmosphere. We will be checking all rooms to make sure their cleanliness and comfort meet our high standards. My General Manager has scheduled a housekeeping review of the property and we will have this completed by Monday this next week. Have a wonderful day and thank you again.
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Cheshire, Connecticut
Top Contributor
75 reviews 75 reviews
53 hotel reviews
Reviews in 48 cities Reviews in 48 cities
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed January 16, 2014

I stayed here in late December 2013 for two nights while visiting family in the area. The hotel is located very conveniently neat I-40, easy on, easy off. Check in went smoothly and staff was very efficient. The facility was clean and in keeping with what I expect from the Springhill line. The room was large enough for the four of us. I would stay at this location again. I can't comment on the pool, fitness area or morning belay buffet since we did not take advantage of these.

Stayed December 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JimW566, Manager at SpringHill Suites Raleigh-Durham Airport/Research Triangle Park, responded to this review, January 20, 2014
Thank you so much for taking the time to share your recent review of the hotel. It's great to hear the location was convenient to the interstate, check-in process and staff provided welcoming experience, and you appreciated the clean hotel. Thank you again and we look forward to seeing you in the future.
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Raleigh, North Carolina
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed December 21, 2013

The room was almost perfect. No carpet or furniture stains, no nicks in furniture or walls. Spotless bathroom, nice towels. My only 'ding' on the room was that the TV remote keypad was sort of grubby and needed cleaning. Halls and elevators very clean, also well maintained. Lobby and breakfast area clean, nicely staffed with pleasant personnel. Nice breakfast spread, but no fresh fruit, which would have been nice. My stay was to pick up a needed night for a Marriott promotion, so it was a 'local' stay at a very reasonable weekend rate. Hotel is close to RDU but not in the flight path, so it is quiet. If you are going to stay at this property for the first time, be sure to print out or write down the directions to it, it is not the easiest property to find, even when you are almost right on top of it. But the hunt is worth it.

  • Stayed December 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JimW566, Manager at SpringHill Suites Raleigh-Durham Airport/Research Triangle Park, responded to this review, January 5, 2014
Thank you for taking the time to provide your recent feedback of the hotel. It's good to hear that you enjoyed the hotel facilities and the complimentary breakfast provided to our guests. It's great to hear you appreciated the quality of the hotel and all the amenities provided.
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Paw Paw, West Virginia
Top Contributor
101 reviews 101 reviews
39 hotel reviews
Reviews in 34 cities Reviews in 34 cities
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed November 3, 2013

The front desk makes or breaks a hotel, and the fine folk at this front desk were one of the best I have had the pleasure of dealing with. They went out of their way to help, and I never left without a cheery "Have a wonderful day." Breakfast was darn good, and the room excellent. The bed was one of the more comfortable I have slept in.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JimW566, Manager at SpringHill Suites Raleigh-Durham Airport/Research Triangle Park, responded to this review, November 20, 2013
Thank you so much for sharing your amazing experiences from your recent stay. We are pleased to hear that you enjoyed the hotel and the amenities we have to offer. It's great to hear when our staff has made a guests stay so enjoyable. Your review will be shared with the staff. Thank you again and we hope to welcome you back again. Have a great day!
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Additional Information about SpringHill Suites Raleigh-Durham Airport/Research Triangle Park

Address: 920 Slater Road, Durham, NC 27703
Location: United States > North Carolina > Durham
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#14 Romantic Hotel in Durham
#21 Business Hotel in Durham
Price Range (Based on Average Rates): $
Hotel Class:3 star — SpringHill Suites Raleigh-Durham Airport/Research Triangle Park 3*
Number of rooms: 120
Official Description (provided by the hotel):
Visit SpringHill Suites Raleigh-Durham Airport/Research Triangle Park located between Raleigh, Durham, Morrisville, Chapel Hill, and Cary, in North Carolina. Our suites feature separate living, sleeping and working areas with complimentary high-speed internet, mini-fridge, microwave oven and coffee maker. Unwind in our indoor pool or fitness center. Enjoy complimentary new hot and healthy breakfast options before you start your day! ... more   less 
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Also Known As:
Springhill Suites Durham

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