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SpringHill Suites Raleigh-Durham Airport/Research Triangle Park: Traveler Reviews

3.0 of 5
920 Slater Road, Durham, NC 27703
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SpringHill Suites Raleigh-Durham Airport/Research Triangle Park
Ranked #28 of 66 hotels in Durham
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72 reviews from our community

    Trip type
Traveler rating
    18
    32
    13
    4
    5
Date Rating
Dallas
Top Contributor
98 reviews 98 reviews
75 hotel reviews
Reviews in 62 cities Reviews in 62 cities
203 helpful votes 203 helpful votes
“Fantastic, empowered staff, Clean but needs updates.”
4 of 5 stars Reviewed November 18, 2012

It's a pleasure to find a staff that is empowered to make a guest's stay trouble free. The rooms and property are very clean. The hotel is well run. It's just a bit old and needs an update. If Marriott points are the objective, the full service Marriott on Miami is very nice, but I've never liked the attitude of the staff there. This team is much nicer.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
atlanta GA
Top Contributor
114 reviews 114 reviews
42 hotel reviews
Reviews in 40 cities Reviews in 40 cities
38 helpful votes 38 helpful votes
“Just OK”
3 of 5 stars Reviewed November 5, 2012

Nice on the outside, staff were absolutely wonderful! Room was chopped up weird though. Hotels should know by now that business travellers would like to watch the TV while getting their work done on the internet but that is impossible in these rooms. Pretty expensive if you don't use a coupon. Also for a bigger hotel there are only 2 luggage carts and both were gone at check in. Really crappy sounding radio, slow internet, nice furnishings but no place for a suitcase!.

Room Tip: Backside faces the highway which can be noisy at times so please keep that in mind.
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  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask jgumms about SpringHill Suites Raleigh-Durham Airport/Research Triangle Park
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wilmington, North Carolina
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
“Stayed here twice, will stay again. Clean, comfortable and quiet. Very reasonable cost!”
5 of 5 stars Reviewed November 4, 2012

This hotel is great, both times I have found my room clean and well kept (I am a wary hotel traveler, will not stay in questionable rooms). Staff is excellent, tons of stuff in the room (microwave, fridge etc.) and very comfy beds. Breakfast is better than a normal hotel breakfast, and has tons of choices. If you are looking for a clean, nice stay near the airport or just Raleigh pick this one!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Lizzie T about SpringHill Suites Raleigh-Durham Airport/Research Triangle Park
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Asheville
Senior Contributor
42 reviews 42 reviews
36 hotel reviews
Reviews in 33 cities Reviews in 33 cities
14 helpful votes 14 helpful votes
“Pleasant experience, well-kept”
4 of 5 stars Reviewed October 8, 2012

I stayed here one night as an extension of a business trip I had to take to Raleigh. My experience echoes what most others have written. The property is fairly new and the rooms are a good size. The bathrooms are clean and overall there are decent amenities you'd in a Springhill Suites. The weekend rate is a great deal, and staff was friendly. Breakfast was better than average for this class of accomodation, and there is an indoor pool for those interested. As with many RTP hotels, there isn't much in terms of food and grocery stores in the immediate area, but there's a Walmart and a few restaurants all within a 5-10min drive, and easy access to the airport and highway. Would stay here again if I needed to in the future.

  • Stayed September 2012, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Richmond, Virginia
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Better than most”
4 of 5 stars Reviewed September 22, 2012

I have a friend who has always recommended Springhill Suites, so we tried this one on a recent trip to Raleigh. I was nervous about airplane noise with it being close to the airport, so was pleasantly surprised it was in such a quiet area. The staff was very friendly and helpful. The suite rooms are a nice size and we liked the added space(travelling withy my wife and two children) and the additional bed in the form of a sleep sofa. Clean room, easy to use ac unit that was not overly noisy, large bathroom area, and a refrigerator and microwave were added pluses. The breakfast buffet is nothing to rave about, but I always enjoy the food and the fact its free is another plus. Oh yeah, internet service is also free! And all for a very reasonable price for a place with plenty of parking, close to the interstate, and convenient to area restaurants. We will come again.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Dan948 about SpringHill Suites Raleigh-Durham Airport/Research Triangle Park
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Raleigh-Durham Airport/Research Triangle Park

Also Known As:
Springhill Suites Durham
Address: 920 Slater Road, Durham, NC 27703
Phone Number:
Region: United States > North Carolina > Durham
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #28 of 66 hotels in Durham
Price Range: $
Hotel Class:3 star (3*)
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SpringHill Suites Raleigh-Durham Airport/Research Triangle Park
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