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SpringHill Suites Durham Chapel Hill: Traveler Reviews

3.0 of 5
5310 McFarland Drive, Durham, NC 27707
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SpringHill Suites Durham Chapel Hill
Ranked #4 of 66 hotels in Durham
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206 reviews from our community

Traveler rating
    147
    39
    11
    7
    2
See reviews for
Families
74
 
Couples
31
 
Solo
16
 
Business
68
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
North Carolina
Senior Contributor
40 reviews 40 reviews
8 hotel reviews
Reviews in 18 cities Reviews in 18 cities
14 helpful votes 14 helpful votes
“Very nice - loved the modern room decor”
5 of 5 stars Reviewed November 14, 2012

What a beautiful hotel. We had a King Suite and I loved the decor with the frosted glass and the sliding doors. The bed was very comfortable and had these great adjustable reading lights mounted to the headboard.
The room was very clean and well designed for your comfort. There were plenty of electric outlets available for you to plug in your electronics. They even had a sturdy "open-slat" wood platform above the AC unit where you could place a suitcase for easy access.
Loved the walk in shower with plenty of room to move, and the back-lit large round mirror was great. Go to their website and look at the room photos!
There were plenty of nearby restaurants. It was so easy to get to from I-40. The staff was helpful with local directions. There was plenty of food served for breakfast.

My only complaints would be having to pay $2 for a bottle of water - but that is typical in most hotels, and the in room coffee which is lousy - also true at most hotels.

Room Tip: Even though our room (#409) was the first one past the elevator and near an ice machine, I never hea...
See more room tips
  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask DMKirk about SpringHill Suites Durham Chapel Hill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review
November 15, 2012
Hello DMKirk,

Thank you for taking the time to submit such a detailed review. I was very impressed with your attention to detail and am pleased that we made your stay with us a pleasant one. I enjoyed all your feedback, including the coffee comment. I hope you will come see us again. Happy Holidays.

Ted Franzese
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wilson, North Carolina
Top Contributor
68 reviews 68 reviews
12 hotel reviews
Reviews in 21 cities Reviews in 21 cities
40 helpful votes 40 helpful votes
“Great rooms for family or business trip”
4 of 5 stars Reviewed November 12, 2012

Very new motel. Rooms are very big with separate sitting area. BIG TV. Separate water closet and nice, big shower. They serve breakfast, but it was mobbed when we were checking out, so you better go early to eat so things aren't so hectic.

  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask jnenc about SpringHill Suites Durham Chapel Hill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review
November 14, 2012
Hello jnenc,

Thank you for taking the time to submit a review and we're glad you enjoyed your stay. Sorry about the crowded breakfast area. It can get busy during the peak times. You are correct in saying it's often better to get there early. I hope you will come see us again and Happy Holidays.

Ted Franzese
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winterville, North Carolina
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
17 helpful votes 17 helpful votes
“Nice place to stay in Chapel Hill/Durham”
4 of 5 stars Reviewed November 11, 2012

Stayed overnight at SpringHill Suites upon recommendation of friends. We opted to stay here instead of a nearby conference center, and saved enough on the difference in room price to pay for a gourmet dinner for 5 in Carrboro. We found the decor to be interesting and fresh. The outdoor fire pit was a nice touch, as was the bar in the lobby. Breakfast looked inviting, but we opted for a downtown favorite. Our room was roomy, clean and comfortable. Our 15 YO daughter used the sleeper sofa and slept well. Its hard to beat the location, equidistant to UNC or Duke. We will add this hotel to our favorites for this area.

  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask bigdumbandugly about SpringHill Suites Durham Chapel Hill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review
November 12, 2012
Hello bigdumbandugly,

I must admit I feel a little strange addressing you by that name, but that's the only name I see. Thank you for the kind review. Your comments are most appreciated. I'm glad to hear you will be adding us to your favorites and I hope we will see you again. Thank you for staying with us.

Ted Franzese
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greer, South Carolina
Senior Contributor
43 reviews 43 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
“Nice hotel”
5 of 5 stars Reviewed November 5, 2012

I stayed two nights and everything was great. The room was clean, the staff was nice and helpful. Breakfast is included in your stay and they had a lot of choices. The hotel is close to a lot of restaurants and shopping. You can't go wrong by staying here.

  • Stayed September 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask wallbs about SpringHill Suites Durham Chapel Hill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review
November 6, 2012
Hello Wallbs,

Thank you for taking the time to submit a review and we're truly glad you enjoyed your stay with us. Thank you for the kind comments and we hope we will see you again.

Ted Franzese
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grandy, North Carolina
Top Contributor
60 reviews 60 reviews
6 hotel reviews
Reviews in 18 cities Reviews in 18 cities
28 helpful votes 28 helpful votes
“Excellent in every way!”
5 of 5 stars Reviewed October 27, 2012

Close to Chapel hill, excellent furnishings, layout, great breakfast, indoor pool and more! Highly recommend this hotel. Nice staff as well! Great place to stay. Excellently maintained in every area I encountered.

Room Tip: Asian influence decor
See more room tips
  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Janice F about SpringHill Suites Durham Chapel Hill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review
October 29, 2012
Hello Janice F,

Thank you for staying with us and for taking the time to submit a review. Both are greatly appreciated. We're glad you enjoyed your stay and hope that you will come see us again soon.

Ted Franzese
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Durham Chapel Hill

Also Known As:
Springhill Suites Durham Chapel Hill Hotel Durham
Springhill Suites Durham Chapel Hill Hotel
Address: 5310 McFarland Drive, Durham, NC 27707
Phone Number:
Region: United States > North Carolina > Durham
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotels in Durham
#3 Family Hotels in Durham
Price Range: $$
Hotel Class:3 star (3*)
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