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“Great stay for our family while at the Duke football game.” 5 of 5 stars
Review of SpringHill Suites Durham Chapel Hill

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SpringHill Suites Durham Chapel Hill
3.0 of 5 Hotel   |   5310 McFarland Drive, Durham, NC 27707   |  
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Ranked #5 of 67 Hotels in Durham
Valparaiso, Indiana
Top Contributor
73 reviews 73 reviews
11 hotel reviews
Reviews in 29 cities Reviews in 29 cities
19 helpful votes 19 helpful votes
“Great stay for our family while at the Duke football game.”
5 of 5 stars Reviewed November 28, 2011 via mobile

Our stay was exactly what we hope for when we travel, but don't always find: clean room, well kept property, well laid out room with lots of space, great breakfast, convenient location, responsive and helpful staff, lots of food options nearby, and a great in-room seating area so we can chat and watch college football without lying on the beds! Also LOVED Peony Asian Bistro takeout just a quarter mile away. This will be my new place to stay when in Durham.

  • Stayed November 2011
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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353 reviews from our community

Traveler rating
    238
    75
    23
    14
    3
See reviews for
133
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
North Carolina
1 review
5 of 5 stars Reviewed November 27, 2011

SpringHill Suites was an excellent choice for an overnight business stay. I was especially impressed by the selection of items on the hot breakfast bar. After all business was taken care of in your business center, it was nice to be able to relax in the indoor pool considering how the temperature drops in the afternoons.

There was one employee in particular that stood out. Her name was Ms. Tierene King. She was always available and very helpful. She always maintained a certain level of professionalism that is lacking in todays customer service field.

I definetly will return to SringHill when I'm in the area, whether it be personal or business.

  • Stayed November 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belhaven, North Carolina
1 review
5 of 5 stars Reviewed November 26, 2011

Great hotel. Very pleasant front desk staff, especially Ivanna. Room is very nice and very comfortable.

  • Stayed November 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia Beach, Virginia
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed November 26, 2011

Great location near a lot of shops and restaurants if you need things in walking distance. One bonus- some of the nearby businesses give you 10% off if you show your room key. The room was cold. I couldn't get the temperature warm enough. The comforter was thin and I even added a blanket and was freezing all night. The room smelled mildewy when I first walked in and that smell never went away. I could smell smoke from the room next door (didn't realize there wasn't a non-smoking floor). The windows are pretty thin because I could highway traffic and noise outside. Maybe it's the particular room I had. The doors are heavy and you can hear others slamming them in the hallways. The breakfast was crowded and just decided to grab coffee and a yogurt cup then hit Starbucks across the way. Needless to say, I didn't have a relaxing stay as I had expected. The staff is friendly. The lobby is cute. They even have a little bar. I think this is better for group trips. I'll pick another hotel for my next solo trip where I really want peace, quiet and rest.

Room Tip: Ask for a quiet room if you want quiet... room with window not facing the highway
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  • Stayed November 2011, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Front Royal, Virginia
Senior Contributor
38 reviews 38 reviews
14 hotel reviews
Reviews in 19 cities Reviews in 19 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 25, 2011

Every aspect of this hotel is relaxing. The friendly staff ensured that our stay was hassle-free and enjoyable. The king-suite on the sixth floor has a unique design with conveniences that are top of the line. With deference to previous reviews, the bed was extremely comfortable. Water presuure is still low in faucets and shower. It seems like a simple thing to re-engineer. We enjoyed our stay and would do it agian when travelling to NC.

  • Stayed November 2011, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Atlanta, Georgia
1 review
5 of 5 stars Reviewed November 15, 2011

The staff at this Hotel was wonderful, Ms Tierene was very personable and was able to make me feel right at home.I will continue to stay at this hotel when I come back in town.The staff was very helpful with getting me to my location outside the Hotel..Thanxs Springhill..You guys rock...

  • Stayed September 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Baltimore, Maryland
1 review
5 of 5 stars Reviewed November 13, 2011

This is a great place with a great staff, the rooms are spacious and very clean. The staff is very attentive to guest needs. The only problem is the pool is cold, but they say it is 81 degrees, no way. They measure from a meter in the (pool room) not from a thermometer in the actual pool. BUT AGAIN THE STAFF IS ABSOLUTELY GREAT.

  • Stayed November 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Durham Chapel Hill

Address: 5310 McFarland Drive, Durham, NC 27707
Location: United States > North Carolina > Durham
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Durham
#6 Family Hotel in Durham
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Durham Chapel Hill 3*
Number of rooms: 130
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Also Known As:
Springhill Suites Durham Chapel Hill Hotel Durham

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