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All 66 Durham hotels

Hotel Indigo Raleigh Durham Airport at RTP: Traveler Reviews

3.0 of 5
151 Tatum Drive, Durham, NC 27703
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Hotel Indigo Raleigh Durham Airport at RTP
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88%
Ranked #10 of 66 hotels in Durham
Most recent review
4 of 5 stars Reviewed November 17, 2012
Michelle A Elizabeth, Colorado, United States
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151 reviews from our community

Traveler rating
    88
    44
    11
    6
    2
See reviews for
Families
35
 
Couples
30
 
Solo
20
 
Business
57
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Elizabeth, Colorado, United States
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
“Good stay with a few bumps along the way”
4 of 5 stars Reviewed November 17, 2012

I stayed here for business. It's a bit pricey for personal travel and I found a perfectly nice hotel nearby for my personal stay days that was considerably less expensive. That said this is a very nice hotel although it was frustrating trying to print out my airline boarding passes as the printer would not work. Not much point in having a business center if you can't use the printer. Also when I had to stay an extra day due to flight cancellations of course my room key would not work and I had to return to the desk. My pillow top mattress was FABULOUS and my room service dinner was excellent and much appreciated as I fell ill and going out was not an option. I do question the hardwood floors - not very inviting if you have to make a bathroom run in the middle of the night! Also a bit difficult to find and hopefully you don't need to make a left onto the main drag because it's impossible from this location!

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Michelle A about Hotel Indigo Raleigh Durham Airport at RTP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keith A, Manager at Hotel Indigo Raleigh Durham Airport at RTP, responded to this review
November 21, 2012
Thank you for taking the time to make us aware of your experience. We are under new management and it is important for us to know exactly what you, our guests experience. We have addressed the business center concerns and are focused and ensuring and exceptional stay for all our guests. I will certainly pass your comments on to our Chef regarding your meal experience. Let me know personally next time you are coming to town so i can ensure you get the best price possible. We look forward to having you back as our guest in the future.

Keith Alexander
Manager
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Wilsonville, Oregon
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Very beautiful property!”
4 of 5 stars Reviewed October 26, 2012

I stayed here for two nights and really enjoyed it! When I walked into the room and saw the beautiful wall colors (with bright flowers on an accent wall) and classical music playing ... I knew it was going to be a good stay!

The bathroom is spacious and nice. The stand up shower was huge and they provided Aveda products. One thing that was odd was that I did not see any lotion. Normally, hotels will provide lotion, but maybe not this one? I had my own so it was not a big deal! I really loved the sink! It was a nice touch!

The restaurant was OK! I would have preferred having access to a free breakfast (like Springhill Suites), but its a higher caliber of hotel so I guess they assume if you can stay here, you can pay for breakfast! It wasn't too terribly expensive!

I also appreciated their shuttle! I used it both days of my stay (it is free) and had a great driver!

Overall, I was very happy with this hotel! Will recommend!

Room Tip: Ask to stay on higher floors!
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  • Stayed October 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask lnedykstra about Hotel Indigo Raleigh Durham Airport at RTP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamitris D, Front Office Manager at Hotel Indigo Raleigh Durham Airport at RTP, responded to this review
November 6, 2012
Thank you very much for your review. I am so glad to hear you loved our decor, my staff works very hard to keep our rooms looking new for every guest upon arrival. I'm sorry to hear your disconcerts about our restaurant we do try to keep our menu as accommodating as possible. As always, I do hope you come back to visit us in the near futer.
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Charlotte, North Carolina
1 review
“WOW - None better!”
5 of 5 stars Reviewed October 19, 2012

My wife and I recently stayed at Hotel Indigo in Durham. The room was amazing - clean, neat, and artfully decorated. The bathroom was very clean with nice amenities. The shower was so large it could have held 4 people at one time! The bed was also amazing - very, very comfortable, with plenty of extra pillows. Great large flat screen TV! The only thing better than the room was the staff! They were courteous and very helpful. The hotel amenities were nice, nice bar and small restaurant. Also had a business center and indoor pool that looked nice (although we did not use either). The room service meals looked amazing (we didn't eat room service though, we only save some being delivered to another room), and the menu pricing looked quite reasonable. Overall, one of the best hotels I have ever stayed in, and certainly the best one at the price! We will be back and look forward to staying here again!

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask GSC80 about Hotel Indigo Raleigh Durham Airport at RTP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keith A, Manager at Hotel Indigo Raleigh Durham Airport at RTP, responded to this review
November 21, 2012
Thank you for the kind review on our hotel from your recent visit. We take great pride in making sure all our guests have a memorable stay. As a staff we are very proud of the hotel and the service we provide to all our guests. next time you are in town try the restaurant, you wont be dissapointed. We look forward to seeing you on your next visit.

Keith Alexander
Manager
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Pittsburgh, Pennsylvania
Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
4 helpful votes 4 helpful votes
“First place I'll go next time I'm in the area”
5 of 5 stars Reviewed October 17, 2012

I wasn't quite sure what to expect, but this hotel was very nice. From the parking lot, to the lobby to the room to the bed and shower. I family felt very secure and extremely comfortable. I highly recommend this hotel.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Pittsburgh_guy38 about Hotel Indigo Raleigh Durham Airport at RTP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keith A, Manager at Hotel Indigo Raleigh Durham Airport at RTP, responded to this review
November 21, 2012
Thanks for taking the time to review our property. We are pleased that from the moment you pulled up to the moment you left you came away with a pleasant experience. As for security and safety, it is our #1 priority. We look forward to having you back as our guest on your next visit.

Keith Alexander
Manager
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Senior Contributor
24 reviews 24 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
“Excellent, only one concern..”
5 of 5 stars Reviewed October 11, 2012

The hotel is beautiful and very clean. The room made me feel as though I was in Miami! My only concern is, the shower floor in our room was very slick. If I made one wrong move I would have fell. Then there is a wood bench in the shower so if you fall you really will be hurt. Overall my stay was excellent and I would definitely stay again!

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask elabosha about Hotel Indigo Raleigh Durham Airport at RTP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keith A, Manager at Hotel Indigo Raleigh Durham Airport at RTP, responded to this review
November 21, 2012
Thanks for the feedback on your recent stay with us. Miami sound good right about this time of year, so if you can't get there you can get a little slice here at the Indigo in Durham. I appreciate the feedback on the shower floor. These are slip resistant and I will take your comments and look into the issue of your room to ensure saftey measures have been taken to correct this concern, We look forward to seeing you again.

Keith Alexander
Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Hotel Indigo Raleigh Durham Airport at RTP

Address: 151 Tatum Drive, Durham, NC 27703
Phone Number:
Region: United States > North Carolina > Durham
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 66 hotels in Durham
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Hotel Indigo Durham Research Triangle Park (RTP), North Carolina, is a place where you will enjoy every moment of your stay. Imagine a new branded boutique hotel designed to deliver guests a distinctive and engaging experience. Let us inspire you with our refreshing design and intimate service. 'Curl Up' and escape from the ordinary. Our 100% smoke-free hotel offers cozy, airy, and inviting guest rooms with oversized beds, plush bedding, hardwood-style flooring with area rugs, 42 HDTVs and spa-inspired shower. In public spaces, the scent, music, artwork, murals are changed to reflect the season. Our hotel is conveniently located near Raleigh Durham airport (RDU) for business travelers at RTP which is the heart of the Raleigh, Cary, and Durham metropolitan area with more than 170 companies. Our hotel offers free high speed Internet access, a business center, conference room, and boardroom. We provide a complimentary shuttle to/from RDU airport as well as local businesses. We are a short drive to many attractions including museums, RBC Center, Univ of North Carolina (UNC), Duke Univ, and NC State Univ (NCSU).At our boutique hotel, you can enjoy the heated indoor pool, whirlpool and Phitness Room. Satisfy your discriminating palate at Phi, an on-site casual restaurant and lounge serving fine cuisine. Starbucks coffee is also available at the restaurant. You will find Hotel Indigo Durham RTP simply unforgettable. ... more   less 
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