Beautifully designed hotel, both inside and out, with great rooms, free computers and printing, helpful front desk staff, nice though small pool. The design makes a big difference to me.
My complaints are similar to others over the last two years, that the manager always claims will be addressed. the desk electic outlet did not work, so we tried to call the front desk. However the house phone did not work. We informed the front desk on our first night, but neither item was addressed during our two night stay.
On our first night we went down for dinner at 7.30 and ordered soup. The server told us they had been out of soup for two days, "because it was so popular". A rum and coke? Only spiced rum. A glass of white wine? Most of the wines on the list are no longer available. A salad to go? We looked in theglass To Go cabinet, and all the salads were dated as "fresh Until" two days before! They looked it too. Breakfast the next morning: Waffles? "The machine is broke" Eggs and bacon? Out of eggs! Cereal, then? Only Lucky Charms and Coco Pops. The servers were trying hard but poorly trained and having to deal with many unhappy customers. When we left, nobody enquired about our stay, or I would have told them.
My recommendation: stay here if you get a good deal (ours was $88 a night), you enjoy swimming, like bright cheerful colors and are prepared to eat all your meals elsewhere.
- Official Description (provided by the hotel):
- Hotel Indigo Durham Research Triangle Park (RTP), North Carolina, is a place where you will enjoy every moment of your stay. Imagine a new branded boutique hotel designed to deliver guests a distinctive and engaging experience. Let us inspire you with our refreshing design and intimate service. 'Curl Up' and escape from the ordinary. Our 100% smoke-free hotel offers cozy, airy, and inviting guest rooms with oversized beds, plush bedding, hardwood-style flooring with area rugs, 42 HDTVs and spa-inspired shower. In public spaces, the scent, music, artwork, murals are changed to reflect the season. Our hotel is conveniently located near Raleigh Durham airport (RDU) for business travelers at RTP which is the heart of the Raleigh, Cary, and Durham metropolitan area with more than 170 companies. Our hotel offers free high speed Internet access, a business center, conference room, and boardroom. We provide a complimentary shuttle to/from RDU airport as well as local businesses. We are a short drive to many attractions including museums, RBC Center, Univ of North Carolina (UNC), Duke Univ, and NC State Univ (NCSU).At our boutique hotel, you can enjoy the heated indoor pool, whirlpool and Phitness Room. Satisfy your discriminating palate at Phi, an on-site casual restaurant and lounge serving fine cuisine. Starbucks coffee is also available at the restaurant. You will find Hotel Indigo Durham RTP simply unforgettable. ... more less
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