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“Will be back for sure.” 5 of 5 stars
Review of Extended Stay America - Durham - University - Ivy Creek Blvd.

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Extended Stay America - Durham - University - Ivy Creek Blvd.
2.0 of 5 Hotel   |   1920 Ivy Creek Boulevard, Durham, NC 27707 (Formerly Homestead Studio Suites)   |  
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Ranked #46 of 67 hotels in Durham
Staten Island, New York, United States
2 reviews
1 helpful vote 1 helpful vote
“Will be back for sure.”
5 of 5 stars Reviewed August 16, 2012

I cant ever imagine this place getting a bad review. For what you get for the price, you cant beat it. Our room is very clean ( we are still here, im a duke patient), everything was clean. I think this hotel is beautiful and comes with a great little kitchen, nice size fridge, utensils and cooking supplies too and also a microwave. This saves a lot of money. The staff is very nice too. If you want room service and luxurious amenities, this is not the place for you and it would cost you much much more money.

Room Tip: I cant ever imagine this place getting a bad review. For what you get for the price, you cant beat i...
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  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
roadwarriornc, Regional Director of Operations at Extended Stay America - Durham - University - Ivy Creek Blvd., responded to this review, August 18, 2012
"Thank you so very much for your glowing review of Homestead Durham - University. Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family, we are proud to be a part of the premier lodging source for business and leisure travelers looking for a great room at a great rate. We know that our largest asset is our loyal base of customers like you, which is why we are so firmly committed to your satisfaction. By continuing to provide our valued guests with exceptional value, we know Extended Stay Hotels(sm) will remain the #1 extended stay lodging source in the North America.

Please know that we would be thrilled to have you again as our guest should your travel needs bring you back to our area. Once again, thanks for all of your very kind words."
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50 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Durham, North Carolina
1 review
4 of 5 stars Reviewed July 27, 2012

I had to stay at the Homstead suites for an extended period of time. I was nervous because I read bad reviews of the place; however, I enjoyed my stay there. The rooms were rather small, but comfortable for just one person. The beds are very comfortable and I felt safe while staying there. The staff was very friendly and the hotel was quiet the entire time I was there. The housekeepers are not the best at restocking/ cleaning your room, but it is such a cheap place to stay that I didn't care about the service. Kroger is right down the street and they offer you a free shuttle service to both Duke and UNC. If you are looking for a nice, convenient place to stay that is good for your money, definitely stay here. I would highly recommend it.

  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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roadwarriornc, Manager at Extended Stay America - Durham - University - Ivy Creek Blvd., responded to this review, August 18, 2012
"It was very kind of you to for take the time to publish such a positive review of your stay at the Homestead Durham - University. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is the public praise we get from our millions of happy customers. That's why the biggest investment we make is in our customers. Our company motto is ""Excellence Every Day, Every Way"", and my promise to you is that we will continue to operate according to this practice; after all, that's how Extended Stay Hotels(sm) got to be the largest extended stay lodging brand in North America.

It would, of course, be our pleasure for you to repeat your experience with us in the future. Thank you once again, and feel free to reach out to us directly if we can assist you in any of your future travels."
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Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 9, 2012 via mobile

Nice place very quiet and close to shopping. Great staff

Stayed July 2012, traveled on business
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ChristopherTM, Manager at Extended Stay America - Durham - University - Ivy Creek Blvd., responded to this review, July 19, 2012
Hi Ken,

It was very kind of you to for take the time to publish such a positive review of your stay at the Homestead Durham - University. It's always satisfying to read positive feedback from our valued guests, like you. It would, of course, be our pleasure for you to repeat your experience with us in the future. Thank you once again, and feel free to reach out to us directly if we can assist you in any of your future travels.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 25, 2012

I was mortified , this place is not even substandard, the room was absolutely deplorable! The shower was gray and grout in the tiles, there were hairs in the sink, the room smelled of smoke and there were holes in the bedspread from cigarette burns in our "non smoking room" the staff was non chalant with the exception of Marcus who was very accomodating but there was too much wrong to to correct without complete rennovations, place needs a wrecking crew and a makeover!

  • Stayed June 2012, traveled with family
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristopherTM, Manager at Extended Stay America - Durham - University - Ivy Creek Blvd., responded to this review, July 19, 2012
I recently received a copy of your review of your stray. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies. We know that our guests have multiple hotel choices, which is why our mission is to provide clean, comfortable rooms at an affordable price that guests want to come back to. The room condition you describe is totally unacceptable to me and not at all representative of our quality standards. In response to your post, I have met with our hotel staff and used your review to help coach them on room cleaning and inspection policy.

Let me apologize again that your stay was not completely satisfying, and assure you that we will continue to listen to our guests in forums like this one or directly (please visit our website and click the Contact Us link at the bottom of the page). I hope we have addressed your concern satisfactorily, and that you would give us the pleasure of having you as a guest again at this hotel or any other Extended Stay Hotels(sm) brand location in the future. Thank you again.
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Rhode Island
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 12, 2012 via mobile

The room is dusty the table was never cleaned, the chair next to the bed is filthy the chairs around the table as well as the stove are dirty and I mean dirty. The rug was never vaccuumed because there is change laying around. I was afraid to touch the faucet in the bathroom, not sure if it was dirty or if it needed to be replaced yuck!!!!! I wouldn't stay here again if they gave me the room for free. Anyone who would rate this place anything but a one lives in a nasty home or unfortunately has no home and needs to stay warm. I only rated it a 1 becauser there is not a lower rating. By the way I have been itchy all night and cannot sleep at all. The only reason I don't go sleep in the car is because we are with other people and I don't want to seem snooty. I'm warning you don't stay because you get charged for 2 nights if you decide to leave early.

  • Stayed May 2012
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacksonville, Florida
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed August 28, 2011

I was in the Durham, NC visiting Duke Medical facilities and found this place, which was in my Duke's suggestion guide to the area. It was clean, comfortable, easy to find, and very efficient in meeting my needs for a place to stay.

As I stayed in the same location for a month, I noted that the Homestead Durham was tucked away quietly on the low side of a hill with a thick forest dividing it from the nearby streets. I liked that it was adjacent to a row of useful stores (CVS, Starbucks, Harris Teeter) as well as to a small corporate park and the local Durham police offices for the area (very safe).

While I found my comfortable second story apartment to be quiet and efficient, I have to mention the price was virtually unbeatable. I booked my stay on-line and found the hotel to be 75% full, though it seemed empty. For some, it might be a little different that the maid service only comes once per week, but that was fine with me.

If one wants first class amenities with a royal treatment in Durham, I would suggest staying at the Washington-Duke Hotel, which I dined at twice with friends for superb results. On the contrary, if one wants a simple place to stay without any pretense and an ease in reaching almost anywhere in the Triangle -area, I would choose The Homestead over and over again.

Room Tip: See if your reason for visiting the area has a discount code, like AAA does. The management is very...
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  • Stayed August 2011, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wayne, West Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 25, 2011

The people there went out of there way to help us they were all very friendly and very helpful no matter what the question was or how many we hade. They was very concerned with the fact that we was there to go to the Duke hospital and very caring when we had found out that my husband has lung cancer. Also we had left some items there and they was very helpful to go out of there way to see that I got my things back. I was very happy with my stay there and when we have to return to Duke hospital we will be staying there again. I am very greatful for all they have done for us.... Also the rooms was very clean and it was a very peaceful stay.

  • Stayed January 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Extended Stay America - Durham - University - Ivy Creek Blvd.

Address: 1920 Ivy Creek Boulevard, Durham, NC 27707 (Formerly Homestead Studio Suites)
Phone Number:
Location: United States > North Carolina > Durham
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #46 of 67 hotels in Durham
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Durham - University - Ivy Creek Blvd. 2*
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Also Known As:
Homestead Durham University

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