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“"Convenient for extended business travels"” 4 of 5 stars
Review of Extended Stay America - Durham - Research Triangle Park - Hwy 54

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Extended Stay America - Durham - Research Triangle Park - Hwy 54
2.0 of 5 Hotel   |   2504 NC Highway 54, Durham, NC 27713 (Formerly Studio Plus Deluxe Studios - Durham - Research Triangle Park)   |  
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Ranked #20 of 69 Hotels in Durham
Durham, North Carolina
1 review
“"Convenient for extended business travels"”
4 of 5 stars Reviewed February 13, 2014

I came to Durham, NC for a job contract and needed a short term residence that provided some flexibility. The Extended Stay America - Highway 54 - Durham, NC hotel has proven to be a great choice. The overall appearance may seem basic at first, but the hotel rooms are clean & comfortable and the value is unbeatable.

The staff is very helpful and corteous. Housekeeping and maintenance in particular are top notch, regardless of the price level. All of the hotel staff are quite pleasant and very willing to help as has been echoed by other reviews.

The rooms are well appointed for the price. Hallway traffic can be heard occasionally, but it is reasonably quiet and the beds allow for a good night's rest. The WiFi is reliable and the amenenties in general are a pleasant surprise for the price point.

Modifying your reservaction can be a bit tricky if you've booked through a different company, but I'm new to this so more seasoned travellers likely know the drill.

For business travel, the location is ideal and shopping/dining are never more than a 5 min drive away.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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37 reviews from our community

Traveler rating
    24
    7
    2
    1
    3
See reviews for
9
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11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Chapel Hill, North Carolina
Top Contributor
61 reviews 61 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed January 20, 2014

You cannot stay any closer to RTP. This place is one block from Triangle Drive, where all the great companies of Research Triangle Park are located. The kitchens are bigger here than the usual extended stay places. It feels like a full apartment. You can't beat it.

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunnyvale, California
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 of 5 stars Reviewed January 17, 2014

I travel a lot for official matters. I always prefer Extended Stay America. This chain has maintained same excellent standard across their hotels. Clean rooms, Kitchen available, secure, and very cordial staff. Above all, the rates are very competitive in the market. Full worth of money spent.

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raleigh, North Carolina
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 13, 2013

It totally worth the money. You get WIFI, grab-n-go breakfast, nice room with all the basic amenities (TV, kitchen, Recliner, etc). However, what I loved most about the hotel is staff's friendliness. They are always happy to help you whenever needed. I had to check-out one day early and they returned the money that I had paid in advance. No questions asked. I would definitely like to stay here again.

  • Stayed October 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed August 20, 2013

The hotel staff has made us feel as we have a home away from home.This will always be our first choice for all of our return trips. We love our new family we have with the amazing staff. I would recommend the extended stay on n.c.54 to anyone especially family's here for long term medical care .

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Durham - Research Triangle Park - Hwy 54, responded to this review, August 29, 2013
Thank you for choosing Extended Stay Hotels and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. It was a great pleasure for me to read the comments you submitted.

One of the greatest rewards of my job is receiving encouraging feedback such as yours. Our staff at the Extended Stay America takes pride in creating a memorable, exceptional “home away from home” for our guests. Hearing that we have accomplished that goal means that we have delivered you the value and experience you expect and deserve.

Thank you again for your positive comments. I have shared them with our entire team as well as our Senior Management. We look forward to hosting you once again at Extended Stay Hotels.If I can be of further assistance to you, please contact me directly at dtp@extendedstay.com.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Creedmoor, North Carolina
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 16, 2013

Hi, I would like to say to the wonderful staff there, Tempest, Tonya and AWESOME BRIAN.. WE Love you all. Professional, warm cozy CLEAN ROOMS...LOVED OUR STAY...Very nice rice, and close to restaurants... nice clean sidewalks,,

Room Tip: JUST go.. you will enjoy your stay...
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chattanooga, Tennessee
Senior Contributor
46 reviews 46 reviews
5 hotel reviews
Reviews in 20 cities Reviews in 20 cities
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed June 28, 2013

Good: (I'm skipping this to stay honest.)
Bad: Kitchen cabinets broken, bathroom sink wouldn't drain, hallway and elevators stink of tuna, room had a pungent industrial solvent smell, the carpet needed vacuuming, and the staff member at check-in just jabbered away with a couple for 20 minutes, tried to downgrade our reservations, and then had no solutions for the horrible condition or our continued stay. We promptly left and found another place.

Room Tip: Go to the Brookwood Inn, the price in comparable and the accommodations were average, no frills but...
See more room tips
  • Stayed June 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Extended Stay America - Durham - Research Triangle Park - Hwy 54

Address: 2504 NC Highway 54, Durham, NC 27713 (Formerly Studio Plus Deluxe Studios - Durham - Research Triangle Park)
Phone Number:
Location: United States > North Carolina > Durham
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #20 of 69 Hotels in Durham
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Durham - Research Triangle Park - Hwy 54 2*
Number of rooms: 72
Reservation Options:
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