Planned a conference of top scientists in their fields, from all over the world. To boot, I was planning this conference from out of state.
I chose the Sheraton Imperial because our University had a contract with them.
I worked with Becky Shelton and her staff, and in 20 years of planning events, have not experienced the extraordinary level of customer service that I did with the Imperial.
They literally took care of every single request with a huge smile, and unprecedented promptness.
Everything from taking care of materials that I shipped; organizing shuttles to and fro for participants; security access; master bill for hosted guests; everything was handled with care and professionalism.
I arrived to handle logistics for the conference and was relatively useless because the Sheraton had handled all the details for me.
My conference participants were cared for with remarkable attention to detail, and I'm so, so thankful. If you are an event planner who wants the best hotel partner ever, plan your conference at the Sheraton Imperial. Period.
Sidebar: ordered room service the first night. Hamburger and spinach salad. Literally in the Top 10 most delicious burgers I've ever eaten. Red velvet cupcake was to die for.
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- Also Known As:
- Sheraton Imperial Hotel Durham
- Sheraton Durham
- Durham Sheraton