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“Houses on the property” 5 of 5 stars
Review of Sanderling Resort

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Sanderling Resort
4.0 of 5 Resort   |   1461 Duck Road, Duck, NC 27949   |  
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Hotel amenities
Ranked #1 of 1 Hotels in Duck
Chattanooga, Tennessee
1 review
“Houses on the property”
5 of 5 stars Reviewed November 16, 2012

I am looking at staying in one of the guest houses on the property, probably the goldeneye. Can anyone provide a review on it? Can we use all of the property amenities if we stay in the house? Is there a golf cart to get around?

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wendycoulsonmurray, Director of Sales at Sanderling Resort, responded to this review, November 18, 2012
Thank you for considering renting one of our homes. The homes do include all the amenities of the resort including the amenities such as the pools and services such as room service, housekeeping (daily towel exchange and garbage service) and offers a private beach access from Golden Eye. The property is not large enough for a golf cart. Everything is close and very walkable. Golden Eye has beautiful views of the Atlantic Ocean with a reverse floorplan -kitchen, living and family room on the 3rd level above the dune line to enjoy those views. Hope another traveler will comment on their experience. It's rented most of the time in shoulder and peak season so please do plan ahead.
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571 reviews from our community

Traveler rating
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    47
    12
    7
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (177)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Boston, Massachusetts
Contributor
20 reviews 20 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 6, 2012

We recently had the pleasure of 2 nights at the Sanderling for a family wedding celebration. First of all, I would like to say that what impressed me the most was the incredible friendliness of all the service people at this resort!! We were greeted with a genuine smile and warmth at reception upon arrival, and it did not stop there. Understood: service people are taught to be friendly, but here, the friendliness truly seems genuine and warm.

Our room was lovely (we were in the North Inn) and clean. And the bathroom was HUGE and immaculate! We were a little disappointed that we couldn't see the beach from our room, but we could hear the surf, and we enjoyed it's hushing sound all night through our open door to our balcony.

Room Tip: If you choose a room in the North Inn, be aware that you can't see the beach AND... if you are s...
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  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarnia, Canada
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed November 5, 2012

We spent 3 nights (added two after our 1st night) at the Sanderling in July 2012 and wished we could have stayed longer. From the moment we arrived we were greeted by friendly, accomodating staff and our two rooms were lovely, quiet, and comfy. We didn't get to try all they had to offer (spa & Fine Dining), but our experience at the main restaurant (Lifesaving Station) was superb all three nights and breakfasts. (The granola filled pancakes were my favourite!) We hope to return.

Room Tip: When requesting ocean view, specify 2nd floor or you will not be able to see over the dunes.
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  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Apollo Beach, Florida
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 4, 2012

I love the rooms, the bed, the balcony and all the little touches the Sanderling provided including the complimentary tea and cookies provided daily in the main lodge. The staff couldn't have been nicer. My husband and I took advantage of the "Heroes Welcome" deal as an Army Vet. This deal is also available to fireman and policeman. What a thoughtful gesture and a significant savings to those who qualify. The Lifesaving Station restaurant was our preference of the two restaurants on site as the prices were much more reasonable and the good delicious.

Room Tip: Stay in the main lodge if possible for bigger rooms. Upper levels have views of the ocean but cost m...
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wendycoulsonmurray, Director of Sales at Sanderling Resort, responded to this review, November 7, 2012
We are so glad you enjoyed your stay and took advantage of the HEROES WELCOME. We will do it again in 2013 so keep an eye out. It is good for current and retired military, fire and rescue, police, and medical personnel. Our sister property, Hawks Cay, also does it if you are interested in a visit to the Keys. See you again soon.
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Virginia Beach, Virginia, United States
Top Contributor
104 reviews 104 reviews
8 hotel reviews
Reviews in 21 cities Reviews in 21 cities
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed October 30, 2012

I was rather disappointed in the Sanderling, had two rooms and stayed two nights. The view of the oceanfront was spectacular and our waitress at the restaurant was excellent....otherwise not so good. Our room leaked, the mattress felt like it needed to be replaced, service was not friendly. Menu at the restaurant was very limited and they were out of most things on the menu.Just not at all what I expected. On our last day we were told the resort had been sold, would be closing and later reopen...so perhaps this is the reason for some of the negatives, The place just seemed rather gloomy. Just so you know they also had a 14 day notice for cancellation which I thought was rather excessive.

Room Tip: Oceanfront rooms are the only way to go. We were on the third floor and views were excellent.
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  • Stayed October 2012, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wendycoulsonmurray, Director of Sales at Sanderling Resort, responded to this review, November 7, 2012
We are making a number of improvements during the five months that we are closed. There will be all new menus in the restaurants and the Left Bank will have a new name, menu and concept. The mattresses were replaced the winter of 2011 when we did the room renovations. We hope you will come back to give us another chance.
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Suffolk, Virginia
Top Contributor
78 reviews 78 reviews
41 hotel reviews
Reviews in 47 cities Reviews in 47 cities
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed October 29, 2012

This past weekend we had wonderful time at the beautiful and relaxing Sanderling
Resort and Spa, enjoying one of the most spectacular weddings we have ever had
the pleasure of attending. We highly recommend the Sanderling for family, for
romantic relaxing and having a top notch wedding. The wedding was Saturday
night and Hurricane Sandy came along on Sunday but it made no difference --
the wedding and the accommodations were just perfect. The Left Bank restaurant
was spectacular as was the spa. The little town of Duck, N.C. is quaint and nice
but traffic can be a bear in the summer. FYI the resort is closing for major
rennovations and will not open until next April -- well worth the wait!!!

  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chapel Hill, North Carolina
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 15, 2012

After having to cancel a planned stay last November, I'd looked forward to staying all year for a wedding that was being held in Corolla. When I originally booked the room, the hotel allowed dogs. I knew that they had changed this policy, but clicked on their "Chat" option to make sure before going last week. The guy that responded was extremely curt. Instead of saying, "yes, you're right, we no longer are able to accept dogs...we're sorry if this causes any inconvenience" or "this kennel is nearby." Anything other than "We no longer allow dogs" would have been more appropriate. When we checked in, the lady at the front desk said we had a nice room overlooking the waterfall. The "waterfall" is a small water feature outside of the rooms that face the noisy highway (overlooking the parking lot with the highway just beyond). To our disappointment, the waterfall was dry and the "pond" was almost empty except for a few inches of green, algae covered water. It was rather gross and surely a mosquito breeding ground. So much for covering up the highway noise. To make matters worse, the front desk lost our arrival package that had been left by the wedding party. It had important information with times, names and phone numbers along with some handy items for the weekend. After I called the front desk three times and stopping by once, they finally figured out they had left it in the wrong room. Thank goodness it had our names on it and the folks who originally received it figured out it wasn't for them. No note of apology from the front desk when they brought it to the room.

If you are looking for a high end hotel, don't stop here.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wendycoulsonmurray, Director of Sales at Sanderling Resort, responded to this review, November 7, 2012
While we love the chat feature this is an example of when it did not allow us to give the best customer service. As stated, the question was asked if we accepted pets which was answered accurately. Had we been aware of the traveler's individual circumstances additional information and empathy could have been given as to why this policy had changed. We are sorry that it affected their experience.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Sanderling Resort

Address: 1461 Duck Road, Duck, NC 27949
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Outer Banks > Duck
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Duck
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Sanderling Resort 4*
Official Description (provided by the hotel):
Along with the Left Bank restaurant, the property is now AAA 4 Diamond. In April 2011, a soft goods renovation was completed for all the guest rooms including carpet, paint and all new bedding including mattresses. ... more   less 
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Also Known As:
Sanderling Hotel Duck
Sanderling Resort Duck, NC - Outer Banks
The Sanderling

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