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“Ok but pricey for a Holiday Inn Express” 3 of 5 stars
Review of Holiday Inn Express Hotel & Suites Dillsboro

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Holiday Inn Express Hotel & Suites Dillsboro
2.5 of 5 Hotel   |   26 Rufus Robinson Road, Dillsboro, NC 28725   |  
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Ranked #2 of 2 Hotels in Dillsboro
Top Contributor
161 reviews 161 reviews
22 hotel reviews
Reviews in 62 cities Reviews in 62 cities
64 helpful votes 64 helpful votes
“Ok but pricey for a Holiday Inn Express”
3 of 5 stars Reviewed June 23, 2013

Overall same general quality as an express but tiny breakfast area and at over $160 a night I thought way overpriced. We were not offered a premium or treat for being Priority club members except water. Kind of a bummer when we paid so much.

  • Stayed June 2013
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Holiday Inn Express Hotel & Suites Dillsboro, responded to this review, July 2, 2013
Thank you for taking the time to share your experience and for providing us with feedback about your recent stay at our hotel. . We are constantly monitoring the performance of our hotel. Comments and suggestions from our guests enable us to continually improve and are vitally important in helping us achieve our Mission to be the first choice of travelers like yourself. . Thank you again for your feedback and we hope you will consider staying with us again.
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114 reviews from our community

Traveler rating
    63
    36
    9
    4
    2
See reviews for
41
36
4
10
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Any
English first
Hiram, Georgia
Top Contributor
80 reviews 80 reviews
9 hotel reviews
Reviews in 27 cities Reviews in 27 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed June 3, 2013

My husband and I have stayed here several times too. It's very nice and clean. The location is close to the highway and very quiet. Staff was very friendly. We enjoy staying here, but they book up really fast; so make sure you book your room as soon as you have your dates. The rooms are plenty big and very clean.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Holiday Inn Express Hotel & Suites Dillsboro, responded to this review, June 10, 2013
We always enjoy hearing from our return guests. Thank you so much for your great review of our hotel the Holiday Inn Express Hotel & Suites Dillsboro and we look forward to your next visit.
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Plymouth, NC
Top Contributor
153 reviews 153 reviews
24 hotel reviews
Reviews in 62 cities Reviews in 62 cities
111 helpful votes 111 helpful votes
5 of 5 stars Reviewed May 20, 2013

My husband and I usually stay in Maggie Valley when we go to the mountains but decided to try another location on this long weekend trip. Check in was quick and the desk clerk was very friendly. Our room was very clean and roomy..comfortable beds, electric sockets in places that were convenient to plug in our laptops and a very clean bathroom with nice fluffy towels. We ate breakfast there two mornings and there was a very nice selection of things to eat. Becky, who was in charge of the breakfast room was so friendly...she greeted all the guests, circulated among the guests to make sure we had everything we needed and I even heard her tell one person that she had a to go box that he could fix up. The location was perfect for what we wanted to do. The first day we drove up to the Joyce Kilmer Memorial Forest and took a wonderful hike and then drove part of the Cherohala Skyway. It took about an hour to get there. The casino was only about 15-20 minutes away and Waynesville was about 20 minutes away, too. Franklin was about half an hour away and we rode down there to check out a small RV show. We have decided that this is the perfect place for us to stay when we have a long weekend getaway to the NC mountains.

  • Stayed May 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Holiday Inn Express Hotel & Suites Dillsboro, responded to this review, May 21, 2013
 We always enjoy hearing from our guests! Thank you for posting such a pleasant review of our hotel the Holiday Inn Express Hotel & Suites Dillsboro. Our location is special and we hope all our guests enjoy it as much as you did. Again, thank you for posting such a nice review.
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LONG VALLEY
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 5, 2013 via mobile

We stated at this hotel while visiting family in the hospital in Sylva, and were delighted with the accommodations and amenities. The hotel has the look and feel of a new property in the common areas and in the rooms. A 42" LG tv and nice pictures and carpeting. Bedding was a bit too firm for my liking, but my wife liked it. Nice bathroom with spray and massager shower head, immaculate tub and clean hairdryer and coffee maker.

Pool and jacuzzi were especially nice with the plants and foliage in bloom. Hotel staff really aimed to please every time we asked for something.
Breakfast was especially good. Hot scrambled eggs (not egg patties) and sausage, biscuits w gravy, and hot cinnamon buns, fruit, and of course cereal.

Well make this a stop off anytime were in the area.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Holiday Inn Express Hotel & Suites Dillsboro, responded to this review, May 7, 2013
Thanks for taking the time to write a review about your recent stay at our hotel the Holiday Inn Express Hotel & Suites Dillsboro . I’m happy to read from your review that you enjoyed your stay at our hotel and will make us your regular stop when in the area. Again, I thank you for taking the time to share your recent experience and we look forward to your next visit.
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Shelby, NC
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 2, 2013

We wanted a quick getaway to the NC mountains. I found Holiday Inn Express on the Internet.
Good price, good reviews,indoor pool. We arrived about 4 pm. Check in was quick. I was pleased with everything about this hotel. Very clean,very roomy, very comfortable. The indoor pool was very nice. I could talk about Becky for hours. She was in charge of the breakfast buffet and was wonderful! I very much enjoyed this trip.We will be staying here again.

Room Tip: We had a corner room with views on both sides.
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Holiday Inn Express Hotel & Suites Dillsboro, responded to this review, April 9, 2013
Thanks for taking the time to write a review about your recent stay at our hotel the Holiday Inn Express Hotel & Suites Dillsboro . I’m happy to read from your review that you enjoyed your stay at our hotel. I was especially glad to read that you has a speedy and efficient check-in. Our main concern is for all our guests to have a welcoming stay and I am thrilled that we were able to make your stay enjoyable.We're always looking for ways to identify star performers on our team and will share your positive review with Becky. Thank you for taking the time to post your thoughts and we do look forward to your next visit.
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Brentwood, TN
Senior Contributor
48 reviews 48 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 8, 2013

Went to Dillsboro, NC for a funeral and stayed at the Holiday Inn there. The check-in staff were very friendly. The room was nice and clean. About thirty minutes after arrival, we received a phone call from the front desk asking if everything was ok and also asked if we needed anything. The beds were comfortable and plenty of firm or soft pillows. The hot breakfast was delightful. Very fresh. Again, the staff was very friendly and helpful. We would definitely stay there again.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Holiday Inn Express Hotel & Suites Dillsboro, responded to this review, February 15, 2013
All of us here at the Holiday Inn Express Hotel & Suites Dillsboro would like to offer you our condolences on your recent loss and thank you for taking the time to give us such a nice review. We hope we will be able to host you again on your next visit our way and that it is on happier circumstances.
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Pawleys Island, South Carolina
Top Contributor
95 reviews 95 reviews
72 hotel reviews
Reviews in 54 cities Reviews in 54 cities
149 helpful votes 149 helpful votes
5 of 5 stars Reviewed January 8, 2013

My husband and I spent one night at this hotel and would definitely stay again. The staff were friendly,welcoming and responsive to our needs. The room was very clean and the beds were comfortable. There were plenty of electrical outlets and the lighting and heating/cooling systems worked well.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Traveler1Tampa, Manager at Holiday Inn Express Hotel & Suites Dillsboro, responded to this review, January 11, 2013
Thank you for taking the time to post such a nice review. We have been working meticulously to ensure guest rooms are clean and comfortable, offering a relaxing place for our guests to enjoy their time here at the Holiday Inn Express Hotel & Suites Dillsboro. We look forward to hosting you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Dillsboro

Address: 26 Rufus Robinson Road, Dillsboro, NC 28725
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Jackson County > Dillsboro
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Dillsboro
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Dillsboro 2.5*
Number of rooms: 67
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Also Known As:
Holiday Inn Express Hotel And Suites Dillsboro
Holiday Inn Express Dillsboro
Holiday Inn Dillsboro
Dillsboro Holiday Inn

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