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“Relax and enjoy the view” 5 of 5 stars
Review of BEST WESTERN PLUS River Escape Inn & Suites

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BEST WESTERN PLUS River Escape Inn & Suites
2.5 of 5 Hotel   |   248 WBI Drive, Dillsboro, NC 28725   |  
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Ranked #1 of 2 Hotels in Dillsboro
Certificate of Excellence 2014
Columbia, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Relax and enjoy the view”
5 of 5 stars Reviewed July 23, 2014

Located on the river, with its rapids and greenery, you can't help but relax and enjoy the area and the super friendly and professional staff. Breakfast served each morning is very enjoyable and saves a trip downtown.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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454 reviews from our community

Traveler rating
    306
    109
    19
    11
    9
See reviews for
176
169
19
41
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (122)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Columbia, SC, United States
1 review
3 of 5 stars Reviewed July 23, 2014

Checked in to a non-smoking room and was greeted by the unpleasant smell and sound of a ozone purifier attempting to clean the air. The front desk staff failed to inform me the room had been vandalized by a smoker the day before. After I reported the problem to the front desk I was told me that they would remove the machine but I would have to put up with the smell. There was nothing else they could do for me.

  • Stayed July 2014, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
richmond, United States
1 review
2 of 5 stars Reviewed July 22, 2014

The employees with the exception of the cleaning staff were not friendly and/or willing to assist their customers. They were not able to answer general questions with regards to the town for places to eat or even if the stores were open on Sunday. It felt like we were bothering them with any questions, etc. We were not able to eat breakfast at the hotel since the staff could not keep food out and there was no place to eat with customers eating in the lobby and standing. Not very organized not customer service.

  • Stayed July 2014, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Point
Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
4 of 5 stars Reviewed July 22, 2014

Stayed 2 nights to be near a family event. Enjoyed the river in the morning and evenings. Would have enjoyed more time on the deck listening to the river sounds. Very pleasant. Good, clean (no frills) room. Would stay again if back in the area.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

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James Island, United States
1 review
5 of 5 stars Reviewed July 21, 2014

An annual family gathering was a most satisfying experience due to the great rooms, superior and helpful staff, and the fantastic views of the river from our room and the deck. Can't wait for next year!

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southaven, Mississippi
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 21, 2014

Outstanding location! Mountains and river. Lobby, breakfast area, outside back deck were tops. A really tranquil surrounding except for coal hauling dump trucks and bring shampoo-we only got one bottle for three days. Really fancy-kept looking for the butler!!!

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
Reviews in 19 cities Reviews in 19 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed July 20, 2014

We were greeted by smiling faces and friendly staff that treated us like we were regulars;) Our room was large and the balcony was amazing!!! The single serve coffee pot didn't work, but the staff was quick to come and bring us another one;) 5stars!!!

Stayed July 2014
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS River Escape Inn & Suites

Address: 248 WBI Drive, Dillsboro, NC 28725
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Jackson County > Dillsboro
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Dillsboro
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS River Escape Inn & Suites 2.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Best Western Plus River Escape Hotel Dillsboro
Best Western Plus River Escape Inn And Suites
Best Western Dillsboro
Dillsboro Best Western

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