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“Could not have been better!” 5 of 5 stars
Review of The Chalet Inn

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The Chalet Inn
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285 Lone Oak Drive, Dillsboro, NC 28789   |  
Hotel amenities
Ranked #1 of 5 Dillsboro B&B and Inns
Certificate of Excellence
Shelby Township, Michigan
1 review
2 helpful votes 2 helpful votes
“Could not have been better!”
5 of 5 stars Reviewed May 19, 2013

As soon as we pulled up in the driveway, we were instantly greeted and welcomed inside for a tour. Hanneke and George were amazing and so nice, as well as the rest of the staff. The breakfast was above & beyond what was expected, and so so SO delicious! We could not believe the abundant food selections we were given. The property.. oh my goodness the property!! It was beautiful. When it came to exploring the area, Hanneke was very knowledgeable about everything The Smoky Mountains had to offer us and provided maps and routes to follow. They also allow you to use a membership pass to the local country club, which was nice even though we never had time to use it.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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86 reviews from our community

Traveler rating
    71
    11
    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • German first
  • Any
English first
Montpelier, Vermont
Contributor
17 reviews 17 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 7, 2013

This is a magical, European-style place to stay in the Blue Ridge Mountains. Innkeepers Hanneke and George have done a marvelous job with the property, which includes a lovely pond, winding paths and floral landscaping, and views of the mountains. The place really looks like an Alpine chalet. Hanneke is Dutch and is fluent in many languages, and I enjoyed speaking German with her and George. I enjoyed the crisp sheets on the comfortable bed. Breakfast was a real European treat, and they went out of their way to make us very comfortable. Highly recommended.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pensacola, Florida
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 28, 2013

Paradise Found! We were looking for a place to rest and enjoy the mountains and we found it! The Inn was away from everything yet close to everything. Our room in the Chalet Suites, the service, and the food were awesome. We enjoyed the breakfast each day (way too much for us to eat it all) and loved the Goulash soup and the German Fest meal (both optional). Can't say enough good things about the staff. They made you feel like you were the only guests there. Many thanks to the staff for making a special time in our lives even more special! You will not be disappointed if you stay here and we encourage you to "try it, you'll like it"!

Room Tip: Two options: Chalet Inn or Chalet Suites. We loved the building with the Suites!
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte, North Carolina
Top Contributor
98 reviews 98 reviews
36 hotel reviews
Reviews in 51 cities Reviews in 51 cities
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed March 17, 2013

We were exploring this region and decided to stop by O'Malley's Irish Pub in Sylva for St. Patrick's Day. Staying at a chain hotel did not appeal to us at all, and we were delighted to find the Chalet Inn just a few miles outside of town. The Inn is unpretentious, comfortable, clean and very restful. It reminded us so much of European inns. We found the staff to be extremely accommodating and helpful. We loved the homey feel of the living area, and the fact that it was stuffed with great books and had a welcomed fire in the fireplace. We also loved the trails on the property, a good way to walk off the pub food from the night before! We want to thank the staff for their suggestions. I love to drive on mountain roads, and they sent us home in a direction we had not taken in the past. We would definitely go back, especially to take a needed break from city life!

Room Tip: We really enjoyed having a balcony with a mountain view.
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 30, 2012

Sometimes B&B's get the stigma of being for the older couples, but being a couple in our later twenties, we loved The Chalet Inn. My boyfriend is an avid fly fisherman and has been to Cherokee many times to fish. When finding a place to spend news years, we were looking for an affordable place to spend a long weekend. We live in Midtown Atlanta and wanted to escape the city for a weekend and couldn't have been happier with the inn. We were greeted by name and the drive here was easy. We loved our suite room and it had every amenity of a 'city' hotel that we are used to. We enjoyed wine in the main lodge and then were off to dinner. We would definitely recommend this place to younger couples looking for a great escape and a peaceful retreat.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, CA
Top Contributor
129 reviews 129 reviews
11 hotel reviews
Reviews in 69 cities Reviews in 69 cities
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed December 29, 2012

Read about it in our local paper. Getting there was easy. A beautiful place and beautiful view from a top floor back room. It was necessary to drive out to Sylva or elsewhere for dinner. It was a good base for exploring the Smoky Mountains area, including Cherokee, Ashland, Blue Ridge Parkway, Sylva, Franklin & Highlands. It would be ideal for those who want to stay in one place and relax, and be given a program to follow. I felt the friendly, and almost overly inquisitive, owners longed to direct us in our activities, and being thrown together with them and a few strangers seemed a bit forced. Luckily we could get breakfast served in the room.
April 2008. (Many places appear on tripadvisor long after I was there, but tripadvisor gives a choice of only the last year in "When did you travel").

Room Tip: Upstairs for the view.
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  • Stayed January 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheChaletInn, Owner at The Chalet Inn, responded to this review, January 18, 2013
“Beautiful setting, too much "intimacy"”

Really appreciate Shadow010 taking the time to post a review in 2012 for their their 2008 visit. Fully agree with their comment "a good base for exploring the Smoky Mountains area, including Cherokee, Asheville, Blue Ridge Parkway, Sylva, Franklin & Highlands."

Their review gives us the opportunity to let them know it is time to come back! In 2008, we only had the Bed & Breakfast. However, in 2010 we opened our discrete Boutique Hotel in the same traditional Alpine style offering totally self-contained accommodations each with its own private entrance, refrigerator, microwave, toaster oven, coffee maker and AppleTV with free NetFlix and Internet Radio, and as always, with Breakfast served in your Suite/Room at no extra charge. In our Boutique Hotel you do not have to interact with anyone except for the possibility of encountering another guest in the parking lot!

Re: "almost overly inquisitive, owners longed to direct us in our activities,"

Guilty as charged - we got so much more out of our years in Europe because of Gasthaus owners and locals telling us about what was not in the guidebooks. George initiated the Waterfall and Hiking Map that is the centerpiece of this County's Chamber of Commerce's marketing efforts and for our guests has also made three other maps with roads, restaurants and points of interest that are not on the State map and are in a lot larger scale than the State map. If guests so desire, our Associate Innkeepers are also trained to use these maps to give guests customized directions each day to whatever they wish to see. In addition, George designed and hosts a Website (separate from our business Website) of things to see and do in the area. And since we still have not found all the gems in our mountains, we are always eager to learn from our guests if they found something we did not know about.

P.S. If you do choose the Chalet Suites, his maps are available in your welcoming booklet and with the free WiFi you can access his Website.

Re: "Read about it in our local paper."

We were especially pleased when an earlier guest returned home to San Francisco excited enough about her visit that she wrote the article in her local paper that brought Shadow010 to us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Venice, Florida
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed November 16, 2012

Having waited until the last moment to make our reservations, we booked multiple nights at a price that was over and above our budget. Our mistake. Most hotels were booked; however, we found the Overlook suite at The Chalet Inn. The Chalet Inn is on a secluded hillside whose road would cause some guests to "pause" as they begin the climb. We did so with no issues. Our room was as represented on their web site except for the bathroom sink. The sink is not in the bathroom, but is beside the mini fridge and microwave; right as you walk in the suite (see pic.) We found this to be awkward and not what one would expect when paying $200 per night. When making your reservations, we recommend you "confirm" what style breakfast they will provide. Some offerings are delivered to your room and others are at a sit down breakfast in the main lodge. Their dining area is small and will not accommodate all overnight guests at once; hence the delivery to guest rooms.
We did not use the jacuzzi or steam shower and, therefore, can't comment on them. The balcony view was nice, but no different than many views you'll see when exploring the mountains. Our guests were cordial and the evening wine/beer offerings were appreciated. Most of the reviews to date for the Chalet Inn are positive and I would not take issue with them. Everyone has a different takeaway from a lodging or dining experience and we can only share what it meant to us.

  • Stayed October 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheChaletInn, Owner at The Chalet Inn, responded to this review, January 11, 2013
“Fall Foliage "Yes" - Accommodations "See Below"”

Re: "The sink is not in the bathroom, but is beside the mini fridge and microwave; right as you walk in the suite (see pic.) We found this to be awkward and not what one would expect when paying $200 per night."

When we were building our first building, a Bed & Breakfast in Swiss-Alpine style, we built the bathrooms for the rooms in the traditional American style, i.e. one room containing a tub/shower, sink and toilet. Over the years we saw a change in the traveling public in that not everyone traveling together were living together. Thus, when we built our new Boutique Hotel, also in the Swiss-Alpine style we decided to go with the European style bathroom in those Suites. The bathroom has a Steam shower for two and a toilet. The toilet is separated from the shower area with a pocket door for even greater privacy. The sink is outside the bathroom in the bedroom area. This arrangement provides greater privacy than the traditional American bathroom. The design met the State Building Code as well as Health codes: we consistently receive the highest score from the Health Department on their twice annual unannounced inspections.

Re: "When making your reservations, we recommend you "confirm" what style breakfast they will provide."

We agree a good breakfast is an important part of a traveler's experience and dedicate a full page on our Website to explain in detail what our breakfast is and how it is served. We are one of the very few B&B's and/or Boutique Hotels that does not charge for providing Breakfast in your Room or Suite.

Re: "Some offerings are delivered to your room and others are at a sit down breakfast in the main lodge."

Each day the breakfast varies. Whether you have Breakfast in your Room or Suite or in the Dining Room or on the Back Patio by the brook, you receive the same Breakfast items regardless of where it is served.

Re: "Their dining area is small and will not accommodate all overnight guests at once; hence the delivery to guest rooms."

Yes/No. The dining area is small, however, we can't recall ever seeing or staying in a hotel or inn that could seat all overnight guests in their dining room at once. Again, we go with the European concept in our Bed & Breakfast Dining Room, in that each guest traveling alone/each couple/each family is seated at an individual table rather than a communal table(s). And we do three Breakfast Seatings. In all our years we have never denied anyone the opportunity to eat in the Dining Room if they so desire. The guests writing this review did have Breakfast in the Dining Room each day of their stay, even though Breakfast had already been delivered to their Suite their first morning.

Re: "The balcony view was nice, but no different than many views you'll see when exploring the mountains."

We are pleased they liked the balcony; we are not aware of many accommodations that have private balconies as large as ours - in their case, their Suite's balcony is 6 feet by 17 feet. As to the balcony's view, our 22.5 private forested mountain acres provides natural views with no buildings, roads or traffic in sight.

Re: "Having waited until the last moment to make our reservations, we booked multiple nights at a price that was over and above our budget. Our mistake. . . when paying $200 per night……We did not use the jacuzzi or steam shower and, therefore, can't comment on them….."

Our rooms and prices vary from economy to upscale ($96 - $200): however, as the reviewers pointed out, our only availability when they booked were the jacuzzi suites. We are empathetic and understand that for guests who do not want to enjoy these features it is difficult to feel comfortable when you have paid for premium features that you really didn't want and then don't take advantage of.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Chalet Inn

Address: 285 Lone Oak Drive, Dillsboro, NC 28789
Location: United States > North Carolina > North Carolina Smoky Mountains > Jackson County > Dillsboro
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites
Hotel Style:
Ranked #1 of 5 B&Bs / Inns in Dillsboro
Price Range (Based on Average Rates): $
Number of rooms: 6
Official Description (provided by the hotel):
The Chalet Inn is the closest B&B and Boutique Hotel to the main entrance of the Great Smoky Mountains National Park. The Chalet Inn includes two buildings constructed in traditional Alpine style, nestled in a 22 acre private forest where the Smoky Mountains meet the Blue Ridge Mountains in Western North Carolina. Chalet Inn is a romantic Smokey Mountain bed and breakfast with European ambiance offering Jacuzzi and/or fireplace suites, large or economy rooms all with private balconies or patios. Chalet Suites is a modern Smoky Mountain boutique hotel offering self-contained jacuzzi and fireplace suites with private entrances and upscale amenities to include AppleTV with NetFlix and Internet Radio. ... more   less 

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