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“Charges 50% premium for dog” 1 of 5 stars
Review of Days Inn Lake Norman

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Days Inn Lake Norman
2.0 of 5 Hotel   |   19901 Holiday Lane, Cornelius, NC 28031 (Formerly Holiday Inn)   |  
Hotel amenities
Ranked #6 of 6 Hotels in Cornelius
Key West, Florida
Top Contributor
101 reviews 101 reviews
41 hotel reviews
Reviews in 34 cities Reviews in 34 cities
64 helpful votes 64 helpful votes
“Charges 50% premium for dog”
1 of 5 stars Reviewed June 28, 2012

Title says it all. Their front door signs proudly announces "dog friendly". Then they charge a 50% surcharge. I am a single issue customer on this issue - so refused to stay.

Stayed June 2012, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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85 reviews from our community

Traveler rating
    5
    19
    19
    16
    26
See reviews for
46
15
5
12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
Toronto, Canada
Top Contributor
85 reviews 85 reviews
14 hotel reviews
Reviews in 55 cities Reviews in 55 cities
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed February 29, 2012

We were just looking for a place to crash on the way further south.

The room and breakfast was ok.

Cons: We had a king bed with a couch for our daughter. The hotel provided no extra bedding for the couch. It was late and we were tired so we made do but we shouldn't have to ask when they knew the room was booked for three.

  • Stayed February 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Brooklyn, New York
1 review
4 of 5 stars Reviewed October 6, 2010

I stayed at the Cornelius Days Inn for 3 nights, while I was visiting my fiance and my nearby alma mater. From the other reviews, I figured that my experience would be either hit-or-miss. It turned out to be a very good one. The entire room was spotlessly clean, and the housekeeping staff made sure it stayed that way. Complimentary breakfasts were decent, but they could have included more protein-rich foods like eggs, nuts, or cheese. My fiance and I were able to sleep well. The hotel's location was very convenient for me, about 5-6 minutes away from public transportation and less than 10 minutes from Birkdale Mall. I did not use the outdoor pool, but it appeared to be very clean. My only other issue was that the desk clerk who checked me in charged me the more expensive rate, when I should have had the less expensive 3-day-or-longer rate. The manager was very gracious and lowered my rate when I spoke to her about it later. Overall, this hotel is a great option for people on a budget.

  • Stayed September 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Dayton, Ohio
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 23, 2010

My son and I stayed here for the first time. We normally visit the area about every 3 months and stay in Mooresville but thought a change of scenery might be nice. This hotel was AWFUL! I stayed four nights and never once saw them go near the pool...it was nasty! The room was gross...office help was rude and nothing worked correctly. Save your money and go down the road a bit to a nicer hotel for the same money!

  • Stayed July 2010
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
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tamarac, florida
1 review
4 of 5 stars Reviewed September 30, 2009

My son is looking at colleges for next fall and we were recommened by Davidson College to this hotel. Great location near the college, staff was wonderful, rooms clean but need to be updated. I can not say enough about the staff and their customer care. We had 5 people with us and we really needed 2 rooms. The manager Mary, upgraded us to their spacious 2 room suite with full living area. What a treat. She then recommened we eat at the restaurant across the street from the hotel. This was real italian/greek food that we just loved and went back almost every night we stayed at the hotel.

  • Stayed September 2009, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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North Carolina
1 review
1 of 5 stars Reviewed January 26, 2009

We have just got back from this Days Inn in North Carolina. We went because my sons doctor is up there. The first room they assigned us was cold. The heat didn't work and the toliet didn't work. So I called the front desk and they was kind of enough to reasign us to another room. Upon getting to the front desk the guy was kind and gave us new keys, but as I was walking out the door I over heard a customer ask what what was wrong and the clerk blew it off.
The second room we was assigned was no better. I did a once over and the shower had a dirty wash clothe on the shower rake, the drawers was dirty.
Me and my family will not be returning there.

  • Liked — nothing
  • Disliked — the rooms being messy
  • Stayed January 2009
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Rochester, NY
Contributor
20 reviews 20 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed August 20, 2008

Thankfully we only had to stay at this hotel one night! We arrived and after waiting for the desk clerk to get off his personal cell phone (nearly 2 minutes...NOT KIDDING!) we finally checked in. He initally told us that our room was ready and then said it was blocked out and the room he needed to switch us to needed to have the rollaway brought to it. We proceeded to our room and later found out that we had to take the rollaway to the room ourselves. We asked for extra towels and we had to get them ourselves. The door to the hotel didn't shut properly and had to be slammed to fit inside the door jam properly. The room had two double beds, barely enough room to walk between the foot of the beds and the dresser drawers and there was also a table a two chairs by the window...your typical set up. Squeezing the rollaway in there was a challenge. I'm surprised that this hotel's maximum occupancy for this room allowed for the rollaway. We had to move the table and the two chairs into the sink area and stacked the chairs against the wall. It practically blocked the pathway into the bathroom. When we went to check out we tried to complain to the desk clerk (different person this time). She said she couldn't do anything but would pass our concerns to the GM and assured they'd call us. It's been two weeks and no phone call. Poor room quality, poor customer service...pass this one up.

  • Liked — nothing
  • Disliked — too cramped for two double beds, a table and two chairs and a rollaway
  • Stayed August 2008, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Days Inn Lake Norman

Address: 19901 Holiday Lane, Cornelius, NC 28031 (Formerly Holiday Inn)
Location: United States > North Carolina > Cornelius
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 6 Hotels in Cornelius
Price Range (Based on Average Rates): $
Hotel Class:2 star — Days Inn Lake Norman 2*
Number of rooms: 119
Reservation Options:
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Also Known As:
Days Inn Lake Norman Hotel Cornelius
Days Inn Cornelius
Cornelius Days Inn

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