This was my friends 1st time at the hotel and they absolutely loved it. My husband and I stayed here before and enjoyed the experience of being pampered, welcomed,catered, and appreciated! This particular time it was even better because my friends got a chance to experience the "royal" life away from home. My friend stated that she wanted to take her whole room with her back home because it was so comfortable and another stated she wanted to stay there for a month. Just to vacation at the hotel. Everything we need was either at the hotel or near by. Every staff member we encountered had great customer service and we were treated well. Our last experience was the bar and spa. Both were also amazing. This is a great spot for a nice getaway with friends, family, and even a romantic spot for couples. We owe it to our daughter and son-in-law; who turned us onto this lovely hotel. We will always recommend it to anyone!