The manager at this hotel was super helpful with a reservation cancellation through hotels.com. The reservation indicated that the hotel charged a penalty for cancellation. However, after making contact with the general manager, he was willing to cancel without penalty, and gave me instructions on how to contact hotels.com to get the reservation refunded. Everything went great! I really appreciated the prompt action and advice of the general manager, and his willingness to work with me on the cancellation due to a change in date of a local event. This sort of help just shows excellent customer service, and an appreciation for their customers that you may not often find. Thank you Holiday Inn Express Charlotte-Concord!
- Official Description (provided by the hotel):
- The Holiday Inn Express Hotel & Suites Charlotte Concord Area is the closest IHG hotel to the Lowe's Motor Speedway/Concord Mills Mall. We are conveniently located at exit 49 off I-85 and offer free wired and wireless high-speed Internet access in every room. We also have free wireless Internet access in the lobby, great room & meeting rooms. Additional amenities include Express Start Breakfast and free local phone calls. All guest rooms feature refrigerators, microwaves, irons, ironing boards and desks. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with IHG, Booking.com, Expedia, Priceline, Despegar.com, Agoda, Hotels.com, Odigeo, TripOnline SA and Tingo so you can book your Holiday Inn Express Charlotte - Concord / I-85 reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Holiday Inn Express Charlotte - Concord / i-85 Hotel Concord
- Holiday Inn Concord
- Concord Holiday Inn