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“Hotel delivery...Very good..2 can easily share a meal” 4 of 5 stars
Review of Garofola's Italiano Restaurant

Garofola's Italiano Restaurant
3655 Concord Pkwy S, Concord, NC 28027-9054
704-795-7437
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Ranked #100 of 227 restaurants in Concord
Cuisines: Italian
Restaurant details
GREENEVILLE, TENNESSEE
Top Contributor
64 reviews 64 reviews
37 restaurant reviews
Reviews in 38 cities Reviews in 38 cities
19 helpful votes 19 helpful votes
“Hotel delivery...Very good..2 can easily share a meal”
4 of 5 stars Reviewed February 15, 2013

Had delivery to our hotel and was pleasantly surprised. I had the manicotti and honestly, at least 2 of us could have shared it. Salad and garlic rolls with it. my colleague had the pizza and said it was as good as he has ever had.A pleasant surprise and more food then we could ever eat!!

  • Visited February 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Service
    • 4 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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17 reviews from our community

58% Recommend
    5
    5
    2
    1
    4
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Contributor
12 reviews 12 reviews
9 restaurant reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
“one of our favorites”
5 of 5 stars Reviewed December 11, 2012

We love Garofola's! The food is fantastic! Italian food like grandma used to make. My son and Husband love all of the Steelers memorabilia. The most recent visit was on a Sunday and my son even won a Steelers pen during the game. The wedding soup is one of my favorite and all off the pasta is terrific! You should definitely give it a try!

Visited October 2012
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Concord, NC
Top Contributor
192 reviews 192 reviews
130 restaurant reviews
Reviews in 60 cities Reviews in 60 cities
42 helpful votes 42 helpful votes
“Above average......”
3 of 5 stars Reviewed November 11, 2012

We have been to Garofola's several times. The pizza is good (certainly above average. Try their specialty pies. We liked the one with the roasted banana peppers. Atmosphere on the bar side is plain. Usually have a beer special. A Pittsburgh Steeler theme, but not over the top. The hot italian sub is good, too. Chips in a bag as the side item. If you are local, it is worth a try and judge for yourself. Prices are reasonable.

  • Visited October 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 3 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Concord, North Carolina
Senior Contributor
22 reviews 22 reviews
14 restaurant reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
“That is some really bad food.”
1 of 5 stars Reviewed May 31, 2012

I must look like a criminal, because they wouldn't even let me place a take out order without paying first or coughing up a credit card. (I had a hospital uniform on, my usual get-up I wear when I'm trying to shake down a restaurant.)
Anyhoo, I paid cash on the barrel and that was honestly the worst salad and pizza I ever had.
I chucked it even after putting stuff on it and reheating it at home.
I knew I should have stopped by Pizza Hut or Poppa Johns down the road.
Lesson learned. Thankfully, I had Velveeta Mac-n-Cheese on hand.

  • Visited August 2011
    • 1 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 1 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Concord, North Carolina
Senior Reviewer
9 reviews 9 reviews
8 restaurant reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Owner has no understanding of customer service”
1 of 5 stars Reviewed April 25, 2012

The food was OK. Prices were a little high for what you get. Charging an extra $1.50 for butter sauce instead of marinara on a kids pasta seems very extreme and unheard of. The veggie calzone was mostly bread and cheese with a few veggies scattered about.
The real kicker for this place is the owner. If you think you need to talk to him, just leave. I called him the day after our visit to tell him about our experience and for him to see it from the customers side. He was very defensive and kept accusing me of wanting something for free. I refused to give him my address because I didn't want him to send me anything. I let him know that I am a business owner and was simply offering some constructive criticism. Actually the only thing I criticized was the up charge for butter sauce. I explained that I understood their policies and explained how it effected my visit and my opinion of his restaurant and that he might want to find a middle ground to make future customers not have the same experience I did. He was more proud of his "fresh" and "real" ingredients than he was in listening to anything I was saying and actually trying to act as a customer service rep. He was baffled that some free coupons in the mail would not appease me because that was not my goal in calling.
I will clearly not be stepping foot back in this place and I encourage others to avoid it as well. If you do stop in, notice how many empty tables there are and think why that is, and then leave.

  • Visited April 2012
    • 1 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 3 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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