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“Nice Hotel...Great Staff” 5 of 5 stars
Review of Hilton Garden Inn Charlotte/Concord

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Hilton Garden Inn Charlotte/Concord
3.0 of 5 Hotel   |   7831 Gateway Lane, Concord, NC 28027   |  
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Ranked #1 of 25 hotels in Concord
Ocean City, United States
1 review
“Nice Hotel...Great Staff”
5 of 5 stars Reviewed February 7, 2014

We visited this Hilton Garden Inn on business/pleasure. The facility was very clean and nice. It took until our second day to figure out that we had a sleep number bed and how it worked. Be sure to notice the instructions at check-in. Good food and wonderful staff.

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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180 people have reviewed this hotel

Traveler rating
    129
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    11
    3
    2
See reviews for
39
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68
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Richmond, Virginia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 22, 2014

This hotel truly provides top-flight service. A particular shout out to AJ and Chelsea at the front desk. They made my stay feel like it was home! Its also really well located near Charlotte Motor Speedway. Excellent property.

Room Tip: No real "spa" but good work out room; I had a king size bed that was terrific!
See more room tips
  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 15, 2014

Traveling 45 weeks a year, you come to appreciate a good and friendly staff and a nice hotel property and I found one in Concord, NC! Clean, friendly, very nice property; on the coldest day of the year - two fireplaces roaring were so welcoming at the end of a long day. Restaurant and bar, food was extremely good.

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 13, 2014

This was the most polite well mannered warm group of employees I have ever experienced in my travels. I will try to stay at this hotel whenever I can even if it is 2 hours away from my worksite. This staff, including the waitresses, were top notch!!

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rocky Mount, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 12, 2014

GREAT PLACE TO STAY. NICE STAFF.Would highly recommed this to anyone. Nice location, good eating and shopping. This Motel is clean, and I also get a good price. Good Breakfast, and Dinner, Nice Bar area.

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 10, 2014

Great staff that was very helpful and friendly. Good location to places to eat that are relatively close by for business or families. For the value and comfort, this was a great place to stay. Just a good experience.

  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cary, North Carolina
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
Reviews in 22 cities Reviews in 22 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed January 7, 2014

We stayed at the Hilton Garden Inn in Concord on New Year's Eve, and found the property to be very comfortable, and welcoming. We were visiting the area to attend a concert in Charlotte, just a quick drive down I-85 from the hotel. The next morning we took advantage of the great location to visit Concord Mills Mall and the Bass Pro Shop, which is just across the bridge over I-85. The room was quiet and comfortable, with a nice coffee maker, microwave and small fridge. This is a very convenient location, and easy to get to from I-85.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hilton Garden Inn Charlotte/Concord

Address: 7831 Gateway Lane, Concord, NC 28027
Phone Number:
Location: United States > North Carolina > Concord
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Concord
#1 Romantic Hotel in Concord
#2 Family Hotel in Concord
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Charlotte/Concord 3*
Reservation Options:
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Also Known As:
Hilton Garden Inn Charlotte/Concord Hotel Concord

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