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“Above and beyond” 5 of 5 stars
Review of Residence Inn Charlotte Concord

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Residence Inn Charlotte Concord
3.0 of 5 Hotel   |   7601 Scott Padgett Parkway, Concord, NC 28027   |  
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Ranked #5 of 24 Hotels in Concord
Fort Gordon, Georgia, United States
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Above and beyond”
5 of 5 stars Reviewed May 14, 2013 via mobile

The area was really nice Walmart down the st restaurants every where. I think the map said we were on the edge of a country club. The inn was on top of a, hill and the view of the "city" lights were really pretty from there. there were more amenities than ive ever had seen at a hotel before a billiards room indoor pool basket ball court. The women at the front desk was extremely nice asking which floor and how close to the elevators we would like to be. She even upgraded us for free to a room with a fire place. My kids slept on the pull out sofa. I had to lay with them to get them to sleep. (4 yr old and a 2 yr old) i didn't know that a sleeper sofa could be that comfy. The room was quiet we were right by the elevator and never heard any noise. The coffee had a good flavor. The Breakfast was one of the better hotel breakfast that i have had. all of the staff we encountered were incredibly helpful and friendly. If you book through expedia you save incredibly on one site the room was 200 but through expedia we paid 90 for a one bedroom king size bed with a sofa. beyond

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yashica S, General Manager at Residence Inn Charlotte Concord, responded to this review, May 18, 2013
Thank you for taking the time to write about your recent experience at our hotel. We appreciate your business and we are delighted that you enjoyed your stay!

Kind Regards,

Yashica Smith
General Manager
Report response as inappropriate
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118 reviews from our community

Traveler rating
    72
    35
    5
    2
    4
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Ada, Ohio
Top Contributor
150 reviews 150 reviews
87 hotel reviews
Reviews in 77 cities Reviews in 77 cities
95 helpful votes 95 helpful votes
5 of 5 stars Reviewed May 7, 2013

The spread out Residence Inn style of the past is making way for the upscale, multi-level hotel and I like it! Although a little out of the way for our purposes, we booked this location and we were pleased with the results. We checked in late on a Friday night for a one night stay. GPS found the location easily from the airport. Entrance might be a little awkward from the interstate but you couldn't miss it on the hill. The late night hostess was very friendly and knowledgeable. We parked on the side, parking lot well lit and close to side entrance. The hotel has three elevators and this makes it easy to get to your floor from any door. All entries were opened with key cards and safety was no issue. Room was a nice size with a separate bedroom. Kitchen area was modern and was an asset. One drawback was ice machine was not turned on so no ice available in room. Bathroom had a great shower and towels were soft and absorbant. Some reviews spoke of noise from highway and planes but we were bothered by neither. Our view was parking lot of convention center next door and woods in the distance. TV had a good selection of channels and the internet worked fine. The next morning was set aside for relaxing and breakfast. The dining area was clean and inviting. I dined on a cheese omelete (nice to have eggs with no meat combo); an english muffin; yogurt; juice; and, coffee. No complaints here. It was possible to add additional ingredients to my egg and that was a nice touch. Breakfast worker was efficient and there was always something available with no delays in getting refills. Before checking out, we looked around the area. A basketbal court; a putting green; inclosed pool; outdoor dining area; lots of parking. I would strongly encourage you to consider this location for short term or long term stays. Check out was interesting. No complaints but as I stopped by to drop off key, the male desk agent was on the phone trying to help a caller find a place to stay in the area. Although the Residence Inn was not able to help the caller with a place to stay, the agent was nice enough to try and be of service by offering suggestions. I liked that attitude. I left my key, waived goodbye and he mouthed thanks for staying.

Room Tip: Ask for backside of hotel. View of woods and parking lots but quiet.
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  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yashica S, General Manager at Residence Inn Charlotte Concord, responded to this review, May 10, 2013
Thank you for choosing the Residence Inn by Marriott for your recent visit to our area! We appreciate your business and your kind review about your stay with us. We certainly hope to see you again on your next trip to the Charlotte-Concord area!

Sincerely,

Yashica Smith
General Manager
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Alexandria, Virginia
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
Reviews in 14 cities Reviews in 14 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed April 27, 2013

We stayed here for several days in February to attend to family business in Salisbury NC, and selected the Residence Inn so that we could accommodate various family members. We had a two bedroom suite and a one bedroom suite, and they worked perfectly under the circumstances, providing both the opportunity for the family to interact yet still have privacy when needed. The bedrooms were very comfortable - each with a TV and bathroom - and the living rooms, though small, worked fine when the whole family got together. The staff in general was very friendly and helpful; I needed to do some business while there and they helped me in the business center when needed, always with a smile. The included breakfast worked out perfectly, as we needed to get up and going each morning. It had enough variety for all, and the woman who ran it - unfortunately I do not recall her name - provided excellent service, and greeted us each morning as if we were family. Also, because of the nature of the situation, we had to change our reservations several times, and they were very accommodating both in terms of the rooms we needed and the pricing. The only drawback was some noise from the freeway and an airport somewhere nearby, but probably any hotel in the area would have the same issues.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yashica S, General Manager at Residence Inn Charlotte Concord, responded to this review, April 28, 2013
Thank you for choosing the Residence Inn by Marriott for your lodging needs in Concord! We appreciate your business and your kind words about our hotel and staff. Please be sure to call us for any future reservation needs you may have in our area.

Sincerely,
Yashica Smith
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wilmington, North Carolina
Senior Contributor
43 reviews 43 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 8, 2013

Stayed here one night in March while at a trade show across the way at another, more expensive hotel. We got a free hot breakfast, free internet and boy, was the room spacious. It was a suite, but it was comparable in size to our timeshare in Atlantic City. The kitchen was spacious and we had two flat screen HD TV's. We'll stay here again in September at our fall trade show. My wife and I were very impressed. Our reason for staying was a savings of $30 per night + the free breakfast as opposed to the hotel where the trade show was.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yashica S, General Manager at Residence Inn Charlotte Concord, responded to this review, April 10, 2013
Thank you for choosing the Residence Inn by Marriott for your recent stay in Concord! We appreciate your business and we are glad you enjoyed your visit with us. We certainly hope to see you and your wife again this September!

Kind Regards,

Yashica Smith
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed April 3, 2013

Stayed at this hotel for a dog show. Plenty of greenspace to walk the dog(s). Front desk folks were very helpful and responded promptly to any request. Rooms were comfortable, clean and well-kept. This hotel offers a BBQ grill, firepit, putting green and basketball court, too.

Breakfast was good - a large variety of items. The hot items changed daily. All items were well-prepared and kept fresh.

The only thing negative about this hotel was some of the other guests. One guest decided to play basketball after 10:00pm - the bouncing ball noise was loud! Another guest tried to set off a soda bottle rocket in the courtyard. In both cases, hotel management remedied the situation immediately upon notification of these issues.

Room Tip: Would probably choose a room away from the basketball court in case someone decides to play ball too...
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  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yashica S, General Manager at Residence Inn Charlotte Concord, responded to this review, April 4, 2013
Thank you for choosing the Residence Inn Charlotte Concord for your recent visit to our area! We appreciate your business and your kind words about our hotel and staff. Dog shows are always fun events for our entire team and we look forward to hosting all of the '4-legged superstars' each year!...We hope to see you again very soon!

Kindest Regards,

Yashica Smith
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Christiansburg, Virginia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 25, 2013

Just returned from a one night stay in a two bedroom family suite. Suite was clean, spacious and laid out perfectly for our family of four. Some of the living room furniture was slightly worn and could've used some cleaning or replacing. There were only four cups, four plates, four bowls, etc - could use a few more so that you don't have to wash things constantly. Our trip was so quick we weren't able to use any of the amenities like the pool or the fitness room, but they seemed to be very nice. Staff was helpful. Only suggestion would have been to have offered shuttle service to the race track for the half marathon - there are three hotels in this location, and there were lots of runners staying between those three hotels.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yashica S, General Manager at Residence Inn Charlotte Concord, responded to this review, April 4, 2013
Thank you for choosing the Residence Inn Charlotte-Concord for your recent stay in our area! We appreciate your business and hope to have the opportunity to serve you again very soon.

Kind Regards,

Yashica Smith
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
bergen
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 20, 2013 via mobile

We stayed here while looking at nearby colleges, the hotel location was convenient. The staff was helpful and friendly, they talked to my daughter about the colleges she was visiting and knew the area very well. The rooms are clean, beds and furniture are very comfortable. The lobby is great for sitting and talking and the outside area has a fire pit with comfortable chairs around it. The breakfast is very good and plenty of room to read the paper, or watch tv. Many people stay there for business so mornings are busy but not loud. The area has many dinning options and its very close to the shopping mall and the raceway.

Stayed November 2012, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yashica S, General Manager at Residence Inn Charlotte Concord, responded to this review, April 4, 2013
Thank you for choosing the Residence Inn Charlotte-Concord for your recent visit to our area! We appreciate your business and your kind words about our hotel and staff. Best of luck with your daughter's college search!

Kindest Regards,

Yashica Smith
General Manager
704.454.7862
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Residence Inn Charlotte Concord

Address: 7601 Scott Padgett Parkway, Concord, NC 28027
Location: United States > North Carolina > Concord
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Concord
#3 Business Hotel in Concord
Price Range (Based on Average Rates): $
Hotel Class:3 star — Residence Inn Charlotte Concord 3*
Number of rooms: 130
Reservation Options:
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Also Known As:
Residence Inn Charlotte Concord Hotel Concord

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