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“Not worth $68” 4 of 5 stars
Review of Pioneer Motel and Cottages

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Pioneer Motel and Cottages
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P.O. Box 397, Cherokee, NC 28719   |  
Hotel amenities
Ranked #24 of 27 Hotels in Cherokee
1 review
2 helpful votes 2 helpful votes
“Not worth $68”
4 of 5 stars Reviewed May 2, 2013

It's an ok place to stay for a night but completely not worth 68 bucks!! The comforter on the bed had cigarette burns on it and walls had paint chipping off. My husband got the room and said the staff were very friendly. Infact they weren't even open for the season yet and they let us stay here anyways so I was impressed with that!!!!

  • Stayed May 2013
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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26 reviews from our community

Traveler rating
    12
    6
    0
    3
    5
See reviews for
10
5
Solo
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Business
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
Kingsport, Tennessee, United States
Senior Reviewer
8 reviews 8 reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed August 16, 2012

We have stayed here several times when visiting Cherokee. It is always very clean, and the staff are always very informative and professional. It is always quiet and just a short drive to the casino!!!! Will stay again when we are in the area.

  • Stayed October 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alpharetta, Georgia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 14, 2012

My family recently stayed at the Pioneer for the weekend. My kids had so much fun in the pool -- super clean -- and the fishing. Proximity to the river is a bonus. The room was very clean and the property was very well kept and safe. The staff was warm and welcoming. We will definitely stay at the Pioneer on our next visit to Cherokee!!

Room Tip: Stay in a cabin if you can. Lots of space for families and right on the river -- beautiful!
See more room tips
  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Honea Path, South Carolina
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed July 18, 2012 via mobile

This motel looked good from the outside.on the inside was a different story they had roaches the rooms were smoky. The pool was the best thing.the room was very small also.

  • Stayed July 2012
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 15, 2012

The pool was nice! The rooms were clean but the smell was sooooooo terrible, which overrides the cleanliness. It smelled like mold and urine. We stayed one night, we were just passing thru and this was the #3 place to stay the first two were booked. I walked in and the smell was discusting. I had room spray but it didn't help much at all. I searched the bed and floors and everything was clean but the old smell really took away from what could be a wonderful place to stay. If they got rid of the paneling walls and recarpeted I think that would fix the nasty smell.

  • Stayed July 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laurel C, Owner at Pioneer Motel and Cottages, responded to this review, July 19, 2012
Dear Valued Customer, I am sorry that your stay with us was less than pleasant. In the future when you experience what you described I would reccomend you informing staff immediately. We want you to be a happy satisifed customer and we would greatly appreciate the opportunity to rectify any problem you have with our property immmediately.Thank you for taking the time to review us and thank you for your kind comments regarding our cleanliness and our pool. Our housekeeping staff works very hard and we love to give them guests remarks acknowledging their efforts. We recently remodeled our pool and are so very pleased our guest are enjoying our investment. If your ever in our neck of the woods again we would love the opportunity to meet your expectations. Thank you, Laurel Cooper
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wardell, Virginia, United States
Senior Contributor
48 reviews 48 reviews
7 hotel reviews
Reviews in 22 cities Reviews in 22 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 14, 2012

This place is not in the middle of everything and is nice and quiet. Has great river access. Is only a short drive to Bryson, Sylva, and the National Park. It has the cleanest pool that I have ever seen! The hospitality was great ...the owner even gave us fresh vegtables for the 4th of July!

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laurel C, Owner at Pioneer Motel and Cottages, responded to this review, July 19, 2012
Dear Valued Customer, Thank you for taking the time to review our property and for all your kind comments. We are happy that you enjoyed your time with us. Glad you enjoyed the vegetables. Hope to see you again. Laurel Cooper P.S. Maybe we'll see you after we plant our fall garden.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Spokane, Washington, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 12, 2012

i stayed here at the motel with my family but it is not the first time we have been. We went earlier in November merely passing through Cherokee but we returned in June. The grounds were well kept and we stayed down by the river all day. i must say the pool was very, very nice. We stayed in cabin 140. It was clean and had good air conditioning. The desk clerk was very friendly and helpful. The staff was very knowledgeable about the area and attractions. We were close towards the cultural things in town and hiking trails as well. We went tubing and had a great time. The owner was gracious enough to let us eat vegetables from her garden. Thank you pioneer motel!

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pioneer Motel and Cottages

Address: P.O. Box 397, Cherokee, NC 28719
Location: United States > North Carolina > Cherokee
Amenities:
Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
Ranked #24 of 27 Hotels in Cherokee
Number of rooms: 26
Official Description (provided by the hotel):
We are one of the most unique and quaint lodging options located on the Eastern Band of the Cherokee Indian Reseveration. We offer a variety of ecomonical lodging options for you and your family. We have 21 motel rooms and 7 cottages to accomidate you. We are family owned and operated and take pride in our facility. We welcome you to our property to relax and enjoy your vacation. Our property offers access to the Oconoluftee River for fishing or just playing around. Our property also includes a covered pavillion area, perfect for cookouts or family reunions. We also offer a recreactional area, including an outdoor basketball court for both adults and children to enjoy. Our outdoor pool area has recently been remodeled and offers an inviting atmosphere to simply enjoy the Cherokee sunshine. ... more   less 

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