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“comfortable room” 4 of 5 stars
Review of Comfort Inn Cherokee

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Comfort Inn Cherokee
2.0 of 5 Motel   |   44 Tsalagi Road, US 19 South, Cherokee, NC 28719   |  
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Ranked #10 of 28 Hotels in Cherokee
london
Level Contributor
55 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 176 helpful votes
“comfortable room”
4 of 5 stars Reviewed May 31, 2013

Like most reviewers we enjoyed the balcony/river view : best from rooms at far right hand side (high numbers). The seating area inside is a bonus. Typical breakfasts, but lovely outside deck is available, Why on earth are there no fridges in the room?. (Nor table on the balcony , just 2 plastic chairs ...such a pity..). Seems renovated since the critical reviews from 2011.

Room Tip: upper floor, away from reception to the right (best river views)
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  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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251 reviews from our community

Traveler rating
    97
    78
    44
    18
    14
See reviews for
50
127
10
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
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English first
Doylestown, Pennsylvania
Level Contributor
247 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
4 of 5 stars Reviewed May 20, 2013

My wife and I recently stayed at the Comfort Inn Cherokee during a weekend trip in March. We were staying the night here because we were going to a concert that was at nearby Harrah's Casino and the Casino was booked. I think we got lucky to have landed this room as it was about half the price to the casino and a short 10 minute taxi ride to and from the casino. The room was clean and spacious and the price was very reasonable. There was a great view of the river outside of the room as well. The bed was comformatable and the staff was accomodating. I would definately stay here again given the opportunity to do so.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Huntsville, Alabama
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 18, 2013 via mobile

I booked a king suite because this hotel was #4 in Cherokee. The reviews were very misleading. The room smells and is very small. The mattress was the worst. There were indents in it where people have slept. It's WAY past time for a new mattress. We ended up canceling our reservation and going to Fairfield Inn by the casino. SO much better!

  • Stayed May 2013
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Western Kentucky
Level Contributor
36 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed May 6, 2013

We stayed at three Comfort Inns on this trip and this was the only one that didn't pleasantly surprise us. Nothing too bad, though. It was clean and we had a good night's sleep. The girl at the front desk was very helpful when we checked in. The hotel was more of a motel and seemed a little old.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dahlonega, Georgia
Level Contributor
168 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
1 of 5 stars Reviewed April 6, 2013

This looked like a good place to stay and the price was reasonable so we checked in. After putting our things in our room, we decided to go to the casino. When we returned to our room near midnight, we found another couple in bed in our room. We asked why and they said they checked in and were given this room. We complained to the desk clerk and they said they thought we had left. I asked what they did with our luggage and things and they said they thought it was all trash and threw in in the dumpster. We were furious and demanded they find our things. They had a housekeeper jump in the dumpster and dig our stuff out and gave us another room for the night but we checked out in the morning and found a better place. It was a nightmare. I could not believe they could do something so stupid. Also, we never got anything for our trouble other than "we're sorry".

  • Stayed February 2013, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
270JeffB, Manager at Comfort Inn Cherokee, responded to this review, April 12, 2013
Ray, it is disappointing to learn that you were unhappy with your recent stay. I regret that you did not bring this matter to my attention during your visit or prior to this post. After much investigating our guest service team can find no record of this incident. This situation would violate many of the housekeeping and guest service policies that are in place to prevent such a problem. We check rooms on a daily basis before renting them for the night . If housekeeping finds an item left behind it is turned into lost and found. Our electronic lock system is designed to maintain the highest level of guest security. If we let you down we apologize and hope to have the opportunity to serve you again in the future. Feel free to contact me at your convenience if you would like to discuss this further.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Warrior, Alabama
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed March 18, 2013

We were pleasantly surprised, since this seems to be an older property. But the room was very clean and smelled fresh, which is super important to me! Our room overlooked the river and was very relaxing for our 1-night stay. Yummy breakfast and the staff was super-friendly. No complaints!

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sumter, South Carolina
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 25, 2013

This is the fourth time we have stayed here in the past 3 years or so. Probably will stay here exclusively in the future when we travel to the mountains. Consistency is the word here--consistenly excellent. This Comfort Inn features large rooms with a separate sitting area and balcony overlooking a river--nice view. The rooms are very well maintained with an attention to detail you usually only find in much more expensive properties. The hotel's public areas--from the breakfast room, to the front lobby to the vending/ice machine rooms--are always very clean. The hotel is very well maintained and even the concrete walks are kept clean/pressure washed. Housekeeping is also very good. Fannie, the breakfast server, is a very nice and engaging person. My wife and I enjoyed talking to her on the second morning of our stay. She did an excellent job on the breakfast, which consisted of egg patties, sausage, waffles, and all the other usual selections. While there are plenty of lodging choices in Cherokee, it is hard to beat the value at this place. Our average nightly rate was $74 over the weekend. I highly recommend this very well managed hotel.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn Cherokee

Address: 44 Tsalagi Road, US 19 South, Cherokee, NC 28719
Phone Number:
Location: United States > North Carolina > Cherokee
Amenities:
Free Breakfast Wheelchair access
Hotel Style:
Ranked #10 of 28 Hotels in Cherokee
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn Cherokee 2*
Number of rooms: 88
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Also Known As:
Comfort Inn Cherokee Hotel Cherokee
Cherokee Comfort Inn
Comfort Inn Cherokee Nc

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