Came down to Cherokee for my birthday weekend. Came to the room and found it to be very musty. Bathroom had hair on the floor and was dirty. The television program guide was set to the wrong date and time. Brought it up to man at the front desk and he told me that it was a cable company issue. The next morning I informed another person about the TV and bathroom. The bathroom was addressed and the housekeeping made the bed but neglected the rest of the room.
On discharge I passed some rooms in different stages of cleaning and they totally stripped the beds - changing the blankets out too.
PROS: close to the casino. Free breakfast. Most of the employees are very nice and responsive. Very comfortable beds.
CONS: dated hotel. Cleanliness was an issue.
I don't think I will return. There are other hotels in the area that are in better condition.
The pics show some of the issues in the room.
- Official Description (provided by the hotel):
- Let the Cherokee Holiday Inn Express Hotel & Suites be your center of operations when you visit the Cherokee area. Located at the entrance of Harrah's Cherokee Casino our brand new hotel is also just minutes from the Great Smoky National Park, trout fishing, whitewater rafting and Cherokee historical attractions. Our 93 room property not only offers beauty in landscaping and architectural design, it offers the latest in technology and superior customer service to make your stay a truly unique experience. Our spacious rooms are beautifully furnished and are equipped with high speed internet, state of the art telephone system with voice mail, remote control cable TV, irons, ironing boards and hair dryers. There are 16 suites and four ADA accessible rooms for those who might need expanded options. Your complimentary breakfast will be served in our beautiful two story Great Room which features a massive stone fireplace. You will enjoy working out in our well equipped fitness center overlooking our courtyard and pool area. When you visit Cherokee you don't have to gamble on comfort or convenience. At Holiday Inn Express Hotel & Suites great service is always a sure bet. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with IHG, Booking.com, Expedia, Hotwire, Travelocity, Orbitz, Priceline, Odigeo and Hotels.com so you can book your Holiday Inn Express Cherokee/Casino reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Holiday Inn Express Cherokee/ Hotel Cherokee
- Holiday Inn Cherokee
- Cherokee Holiday Inn Express