Girls weekend outing initial arrival was 11:00 pm our room was on the 2nd floor. The room appeared clean with exception of a strong smell of pesticide fumes. We were ready to hit the casino, so we'll left our bags packed on the floor and left the room. Arriving back at the hotel at 4:00 am, ready for bed, pulling back the sheets, soiled stained and pubic hair not on one bed but the other bed as well. We called the front desk in which she immediately came down, saw the bed was made without changing before new guest, she ordered room service for new sheets. I immediately requested to be moved into another room, if the sheets weren't changes. I'm sure the room wasn't properly sanitizes. The desk manager order no compensation but apologized for the room condition. There was a huge Bingo turn out all Hotels were booked. November 1-3rd during our stay. With the excretion of the room condition, the overall stay was well. That was my 1st visit to that particular Holiday Inn never had a problem at any other locations.
- Official Description (provided by the hotel):
- Let the Cherokee Holiday Inn Express Hotel & Suites be your center of operations when you visit the Cherokee area. Located at the entrance of Harrah's Cherokee Casino our brand new hotel is also just minutes from the Great Smoky National Park, trout fishing, whitewater rafting and Cherokee historical attractions. Our 93 room property not only offers beauty in landscaping and architectural design, it offers the latest in technology and superior customer service to make your stay a truly unique experience. Our spacious rooms are beautifully furnished and are equipped with high speed internet, state of the art telephone system with voice mail, remote control cable TV, irons, ironing boards and hair dryers. There are 16 suites and four ADA accessible rooms for those who might need expanded options. Your complimentary breakfast will be served in our beautiful two story Great Room which features a massive stone fireplace. You will enjoy working out in our well equipped fitness center overlooking our courtyard and pool area. When you visit Cherokee you don't have to gamble on comfort or convenience. At Holiday Inn Express Hotel & Suites great service is always a sure bet. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Express Cherokee/ Hotel Cherokee
- Holiday Inn Cherokee
- Cherokee Holiday Inn Express