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“Pleasant Stay In Cherokee” 4 of 5 stars
Review of Fairfield Inn & Suites Cherokee

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Fairfield Inn & Suites Cherokee
2.5 of 5 Hotel   |   568 Painttown Road, Cherokee, NC 28719   |  
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Ranked #6 of 28 Hotels in Cherokee
Certificate of Excellence
Brisbane, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Pleasant Stay In Cherokee”
4 of 5 stars Reviewed April 17, 2013

We were looking for a nice clean hotel in the Great Smoky National Park.and we found what we were looking for with hotel. The staff were helpful location was good and rooms were well appointed. Would stay here again.

Stayed April 2013, traveled as a couple
Helpful?
Thank Neale M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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256 reviews from our community

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Charlotte, North Carolina
Level Contributor
54 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed April 15, 2013

First time at this hotel and it's average;

The good:
Across the street from Casino, but if you don't gamble, no advantage; Comfortable bed - crisp linens; Good size flat screen tv; AC system works well and very quiet; Quiet rooms -- no room to room noise transfer. Large lobby & breakfast area. Fairly recent upgrade in furnishings; Decent breakfast spread but average for this chain.

The bad:
Room is very small -- no room for the luggage rack so you have to leave it in the closet; 27 inches from the bed to left side wall; A few dust issues but average for this chain; The entry door is very narrow also.
Care should be taken walking around the sidewalks --- the one leading to crosswalk and toward the street (and the Casino) has major trip issues --- crumbling concrete and several sections raised a few inches. Poor lighting in parking lot and on the building end toward the street.
The hall ways need to be cleaned and carpet hasn't been vacuumed in a long time.
The desk isn't made for working comfort -- either the desk is too high or the chair doesn't adjust high enough to work with a laptop or write on the desk. Desk lamp is nice but doesn't work for writing --- too low of a shade and has only one plug in the base. If you're charging a phone and using a laptop etc, you have to get on your knees for the wall plug.
Only 2 bath towels on the rack and no soap in the room --- had to go downstairs to the desk for the soap.
The room information book has all the airline phone numbers (why? no airport here) but there isn't a list of TV channels anywhere?

  • Stayed April 2013, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Critic48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte, North Carolina
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed April 12, 2013

Been to Cherokee many times 1st time staying at this hotel . Great location, close to Casino, walking distance. clean comfortable beds quiet Free breakfast, staff were very nice . Will stay there again it will be my first choice.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank benice2290
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Etowah, North Carolina
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed March 31, 2013

We were so glad that we booked this hotel. It's in a great location. The rooms were clean and beds comfortable. But with 2 double beds in the small room, there wasn't much space for 4 people. We didn't mind that though because we didn't spend hardly any time in the room. We enjoyed the free breakfast and all day/night free coffee! We will stay again on our next trip to Cherokee!

  • Stayed March 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank K F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Duluth, GA
Level Contributor
39 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed March 26, 2013

This Fairfield is directly across the street of the Harrah's Casino, and if it was all about location, I'd give it 5 stars. However, the price is more expensive then the area hotels and I'm sure they are just as nice. My room was quiet and away from the doors and elevators so that was a plus, but really just like a typical Fairfield Inn and what you could expect.

  • Stayed March 2013, traveled with friends
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank Amib1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ann Arbor, Michigan
Level Contributor
74 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed March 21, 2013

The first room I was given did meet my expectations for cleanliness, but the way the front desk handled it more than made up for it. This is a typical Fairfield Inn property - with the rooms and simple conveniences that you would expect. Great TVs (I stayed during March Madness - the TV quality and the channel selection was important!). The location is convenient to the casino and local shops and the surroundings are beautiful. Overall, this hotel exceeded my expectations and was very inexpensive.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Juliet R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holly Springs, NC
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed March 11, 2013

Just got back from a few days at this hotel. First thing is location! This place is probably just as close as staying in the hotel. Very very convenient.

The hotel itself looks pretty new. We didn't take advantage of the free breakfast but I did partake of the coffee and it was pretty good. I liked that they had multiple options for flavor as I am partial to hazelnut. The rooms are small but were clean and reasonable. I fridge would have been nice tho.

My only complaint about the room were the ladybugs. Lots of 'em! My wife said they were good luck but still wanted me to dispose of them by moving them outside of the room. :)

Price-wise it was ok, not a great price but comparable to the other places around. If I can't have the convenience of staying at Harrahs (always booked on the weekends) then this is really the next best thing.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank ncrob71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Fairfield Inn & Suites Cherokee

Address: 568 Painttown Road, Cherokee, NC 28719
Location: United States > North Carolina > Cherokee
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 28 Hotels in Cherokee
Price Range (Based on Average Rates):
Hotel Class:2.5 star — Fairfield Inn & Suites Cherokee 2.5*
Number of rooms: 100
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Also Known As:
Fairfield Inn And Suites Cherokee
Fairfield Inn & Suites Cherokee Hotel Cherokee
Fairfield Inn Cherokee
Fairfield Cherokee
Cherokee Fairfield Inn
Fairfield Inn Hotel Cherokee

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