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“Average but only $85 a night” 3 of 5 stars
Review of Fairfield Inn & Suites Cherokee

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Fairfield Inn & Suites Cherokee
2.5 of 5 Hotel   |   568 Painttown Road, Cherokee, NC 28719   |  
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Ranked #5 of 28 Hotels in Cherokee
Charlotte, North Carolina
Top Contributor
55 reviews 55 reviews
16 hotel reviews
Reviews in 30 cities Reviews in 30 cities
26 helpful votes 26 helpful votes
“Average but only $85 a night”
3 of 5 stars Reviewed April 15, 2013

First time at this hotel and it's average;

The good:
Across the street from Casino, but if you don't gamble, no advantage; Comfortable bed - crisp linens; Good size flat screen tv; AC system works well and very quiet; Quiet rooms -- no room to room noise transfer. Large lobby & breakfast area. Fairly recent upgrade in furnishings; Decent breakfast spread but average for this chain.

The bad:
Room is very small -- no room for the luggage rack so you have to leave it in the closet; 27 inches from the bed to left side wall; A few dust issues but average for this chain; The entry door is very narrow also.
Care should be taken walking around the sidewalks --- the one leading to crosswalk and toward the street (and the Casino) has major trip issues --- crumbling concrete and several sections raised a few inches. Poor lighting in parking lot and on the building end toward the street.
The hall ways need to be cleaned and carpet hasn't been vacuumed in a long time.
The desk isn't made for working comfort -- either the desk is too high or the chair doesn't adjust high enough to work with a laptop or write on the desk. Desk lamp is nice but doesn't work for writing --- too low of a shade and has only one plug in the base. If you're charging a phone and using a laptop etc, you have to get on your knees for the wall plug.
Only 2 bath towels on the rack and no soap in the room --- had to go downstairs to the desk for the soap.
The room information book has all the airline phone numbers (why? no airport here) but there isn't a list of TV channels anywhere?

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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199 reviews from our community

Traveler rating
    75
    69
    32
    16
    7
See reviews for
44
84
5
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • Any
English first
Charlotte, North Carolina
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 13, 2013

Been to Cherokee many times 1st time staying at this hotel . Great location, close to Casino, walking distance. clean comfortable beds quiet Free breakfast, staff were very nice . Will stay there again it will be my first choice.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Etowah, North Carolina
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
Reviews in 16 cities Reviews in 16 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 31, 2013

We were so glad that we booked this hotel. It's in a great location. The rooms were clean and beds comfortable. But with 2 double beds in the small room, there wasn't much space for 4 people. We didn't mind that though because we didn't spend hardly any time in the room. We enjoyed the free breakfast and all day/night free coffee! We will stay again on our next trip to Cherokee!

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Duluth, GA
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 26, 2013

This Fairfield is directly across the street of the Harrah's Casino, and if it was all about location, I'd give it 5 stars. However, the price is more expensive then the area hotels and I'm sure they are just as nice. My room was quiet and away from the doors and elevators so that was a plus, but really just like a typical Fairfield Inn and what you could expect.

  • Stayed March 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ann Arbor, Michigan
Top Contributor
57 reviews 57 reviews
23 hotel reviews
Reviews in 27 cities Reviews in 27 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed March 21, 2013

The first room I was given did meet my expectations for cleanliness, but the way the front desk handled it more than made up for it. This is a typical Fairfield Inn property - with the rooms and simple conveniences that you would expect. Great TVs (I stayed during March Madness - the TV quality and the channel selection was important!). The location is convenient to the casino and local shops and the surroundings are beautiful. Overall, this hotel exceeded my expectations and was very inexpensive.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Holly Springs, NC
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 11, 2013

Just got back from a few days at this hotel. First thing is location! This place is probably just as close as staying in the hotel. Very very convenient.

The hotel itself looks pretty new. We didn't take advantage of the free breakfast but I did partake of the coffee and it was pretty good. I liked that they had multiple options for flavor as I am partial to hazelnut. The rooms are small but were clean and reasonable. I fridge would have been nice tho.

My only complaint about the room were the ladybugs. Lots of 'em! My wife said they were good luck but still wanted me to dispose of them by moving them outside of the room. :)

Price-wise it was ok, not a great price but comparable to the other places around. If I can't have the convenience of staying at Harrahs (always booked on the weekends) then this is really the next best thing.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hiawassee, Georgia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 26, 2013

never stay here! rooms are blah and overpriced and the front desk staff is RUDE! the only good part about the stay here was the location being across from the casino.
will definitely be looking for other places to stay when i go back this summer!!!

  • Stayed August 2012, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites Cherokee

Address: 568 Painttown Road, Cherokee, NC 28719
Location: United States > North Carolina > Cherokee
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Cherokee
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Cherokee 2.5*
Number of rooms: 100
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Also Known As:
Fairfield Inn & Suites Cherokee Hotel Cherokee
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