My wife and I stayed there one night, using some Marriott Reward points. The folks on each shift at the front desk were friendly, courteous and informative. Breakfast was very good. I have even called this hotel to check on weather and road conditions when considering trips to Cherokee. Nice people; they will make you feel welcome!

This hotel is right across the street from Harrah's Casino. The front desk personnel were gracious at both check in and check out. We were traveling with friends and they were able to put our rooms right across the hall from each other. The room was very clean and had a good heating/air system. There is a no-smoking policy for the entire property which was very welcome after all the smoke at Harrah's. There was a fairly full continental breakfast bar with cold foods and the option to heat up some Jimmy Dean biscuits. The breakfast was included in the rate.

My friends and I went on a trip to Cherokee and visit Harrahs and stayed in the Fairfield Inn in a 2 bed room. We made the reservations a month in advance and received 3 emails that were explicit about what to expect about the room. When we got there, we were told that since we were paying with cash and debit, there would be a $40 charge. They claimed that there was a new policy that was instated THAT DAY that you couldn't pay cash upfront. The woman at the desk was incredibly rude, and quite literally threw our room keys across the desk at us. When we got to the room, the beds were tiny, there was maybe 4 feet of standing room, it was so small. And there was no refrigerator, which was specifically inquired about. When we spoke to the manager, there was zero attempt to make concessions or apologies and they refused to do anything. In the end, we left and went to Days Inn.

Wife and I visited Cherokee to do a little gambling at Harrah's. This is about as convenient as you can get without actually staying at the casino. We were able to land some great rates which just about paid for what we lost on the slots. Very nice Fairfield, lobby and breakfast area were spacious and comfortable. Greeting and check in was friendly and fast. We stayed in a 1BR King suite on the 3rd floor and it was spacious, clean and comfortable. Bed was very comfortable, bathroom was spacious and clean. Overall, a great place to stay.