There were four adults in our party that stayed two week-end nights at the Sleep Inn in Cherokee, NC. We found the hotel to be very comfortable overall. The Staff were very courteous, helpful and friendly, but the hotel itself is lacking in some areas. The elevator stopped working our first evening there, so we took the stairs for the rest of our stay. ( We were on the 3rd floor). The shower dripped our entire stay(we kept the door closed to the bathroom stall, so it didn't keep us awake). We did report this immediately, but it wasn't taken care of before our leave. There are overhead lights in the rooms, but no table lamps for the late night reader that doesn't want to keep the roomate awake with the lights. One of our rooms had small ants which we reported but weren't taken care of before our leave. The bedside table is tiny and will only hold the telephone, so you really can't have the clock beside your bed. The rooms seem to be clean, linens were clean, the continental breakfast had a variety of items, and the dining room was clean. My belief is there are not enough staff to take care of problems. I think the staff that is there is probably over worked . The grounds definitely needed attending too.
The plants around the pool area were dead and there is a gorgeous shrub near the front left corner that is in dire need of pruning to remove the dead branches from the weather.
The building is nice, the setting is nice, but overall the Sleep Inn needs attention.
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- Also Known As:
- Cherokee Sleep Inn