My wife and I took the 2.5 hour waterfall ride at the end of August and ended up being treated to a private ride as we were the only ones on the trip. They also have 1 hour and 4 hour rides. Even though we were staying in Gatlinburg we wanted to use Smokemont because of the ride length and it would give us a chance to drive through the park. While my wife isn't much of a rider, she had a good time and I thoroughly enjoyed it and would love to go back for the 4 hour ride. It was a very tranquil and slow-paced ride and it was a beautiful day. The guide was very nice. We had a great time and it was a great way to see nature for an afternoon. This would be a great place for beginners too. They are very aware of safety.
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