This hotel had the best restaurant in the area. Prime rib and seafood buffet is the best that I have had in a long time. But the housekeeping staff was rude and insulting. The hotel staff members in housekeeping was disrespectful to me and have me that I will not stay at this hotel again. I will give the hotel restaurant a 5 and housekeeping manager -1. Tried to call the manager that I had a pleasure of meeting upon check in and he was not there.
- Official Description (provided by the hotel):
- This Magnuson Hotels affiliate is located near Harrah’s Casino, the Oconaluftee River, Great Smoky Mountain National Park, Santa’s Land Family Theme Park, Western Carolina University, Cataloochee Ski Area and the Cherokee Indian Village. The Chestnut Tree Inn offers guests an indoor and outdoor pool, free hot breakfast served from 7 am to 11 am, The Chestnut Tree Restaurant, fitness room, free high-speed wireless Internet access, guest laundry, fax/copy service, wake up service, free parking with room for large vehicles and meeting facilities with A/V equipment and catering available. A massage therapist is on-call. Guest rooms may offer free high-speed wireless Internet access, coffee maker, cable TV with extra stations, hair dryer, iron/board, free local calls, room service, air conditioning, alarm clock and electronic door locks. Microwave and mini-fridge may be available upon request. Requests are not guaranteed, and will be granted based on availability at check-in. ... more less
- Reservation Options:
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- Also Known As:
- Chestnut Tree Inn Cherokee Hotel Cherokee
- Cherokee Holiday Inn