I'm giving this hotel an AVERAGE because......this hotel is very large and we were given a very nice large room with a balconey overlooking the river.....nice start until I couldn't get Internet reception which is very important to me. I called the front desk and they said they knew they had a problem but hadn't been successful in getting the problem fixed. The desk clerk I spoke to was very curt and told me it was my responsibility to request a room with Internet accessibility. I spoke to the assistant manager the next morning and reported my experiences and all she offered was "we're sorry."
When a hotel advertises WiFi....i expect to have WiFi access and I become an unhappy guest when I don't feel the proper attempt has been made to accommodate this request. We do long road trips every year and the Internet is my connection to take care of everything while we're away from hom.
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- Also Known As:
- Quality Hotel Cherokee
- Quality Inn Cherokee
- Cherokee Quality Inn