I stayed here for 2 nights while on a business trip. Conveniently 10 minutes away from the airport. While picking me up from the airport on a Friday night I was told the shuttle would take 15 minutes, however ended up taking almost half an hour to arrive. However the driver (young man with black hair and glasses) seemed nice. When I arrived at the hotel the woman wearing glasses was very nice and helpful. I had forgotten my tooth brush at home so she gave me one along with some water and the complimentary Doubletree cookie (which I absolutely love!!) One thing that bothered me was that when I made my reservations over the phone they told me it would be $274 for the 2 nights, when I arrived that Friday night the woman with the glasses told me $360!!! At that moment I almost had a panic attack because I had planned out all my expenses prior to arriving, I was very upset but did not make a scene, thankfully she was very sincere, explained all the fees, and helped me out a bit.
My room was very well put together however I found quite a few stains on my sheets and the mattress. The coffee maker was dirty so I decided not to use it, I addressed it to the man at the front desk and he said they'd replace it. Instead I got free coffee from the kitchen. This may sound funny but the cookies they give out are really really good! I must have had 5 in total my entire stay, I might even just stay at Doubletree hotels just for the cookie! lol. The breakfast buffet was good except its $14 so take advantage.
The lobby decor is beautiful, had a warm Christmas vibe to it. Loved the red and white couch next to the Christmas tree, whoever designed it needs to give me some tips! Oh and thank you to the house keepers who cleaned and maintained my room while I was away. Wish I could of used the pool but it was cold while I was in Charlotte. Majority of the staff was nice, especially the woman at the front desk lobby while I checked out. No attitudes, all very nice and helpful. My only complaints were a stain in the bath towel, and stains on the mattress and bed sheets.
- Official Description (provided by the hotel):
- The DoubleTree by Hilton Charlotte Airport is just moments from the Charlotte Douglas International Airport (CLT) and welcomes you with thoughtfully appointed room accommodations and convenient amenities and services including our complimentary 24 hour airport shuttle service to and from the hotel. Our Charlotte, NC hotel is conveniently located close to Downtown, local sports venues, area businesses, shopping, museums and other Charlotte attractions. Enjoy the world famous WARM DoubleTree cookie upon arrival. We also boast a full service restaurant and lounge, and room service is available for breakfast, lunch and dinner. ... more less
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- Also Known As:
- Doubletree Charlotte
- Charlotte Doubletree