I found the staff very nice at the hotel. The room was OK, but pillows were too hard to sleep on, causing me major pain in a neck (literary). Internet is not free, you pay a lot and it is not even a WiFi. There was no pool or gym that I could use at the time.
Yet the worst was the parking lot, large so you will ask what could have been a problem. It was sap from the trees that stained my car beyond recognition, needed a car wash before the car was presentable again.
If you need to commute to the city centre for business, think about picking a hotel in the city, morning traffic is not exactly welcoming, it can take you up to 40 minutes to get downtown.