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Best Western Sterling Hotel & Suites: Traveler Reviews


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66% Recommend
3.0 of 5 stars 12 reviews
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[ Date ] [ Rating ]
Perfect for the price

Best Western Sterling Hotel & Suites

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5 of 5 stars
JDevilbiss   4 contributions
Maryland
Feb 6, 2008 | Trip type: Friends getaway
1/1 found this review helpful

I've stayed at this hotel both times that I've visited Charlotte. The newly built Light Rail system has a station conveniently located directly behind the hotel, which makes getting into the city a breeze, but watch out for the Light Rail cops, just make sure you buy an adult ticket and they won't arrest you. The staff is friendly and helpful and the room is very clean. The beds are also super comfortable. Not to mention the minfridge has plenty of room for whatever you need to keep cold, including but not limited to PBR, Corona and Champagne. I'd recommend this hotel to anyone, it's a great deal. Plus it's right across the street from a Bojangles, what more could you want? Try the seasoned fries, if you're from Maryland it should remind you of something.

  • Liked — The price.
  • Disliked — The breakfast.
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay January 2008
  • Visit was for Quality time with friends
  • Traveled with Friends
  • Age group 18-24
  • Member since February 06, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Pet owners
  • I selected this hotel as a top choice for Great food / Wine, Shopping, Sporting event, Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $82 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
What a dump

Best Western Sterling Hotel & Suites

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1 of 5 stars
GibsonsCDN   3 contributions
GibsonsCDN
Feb 2, 2008
1/1 found this review helpful

We stayed here for one night between flights and even the flight crew we drove in with said this place was a dump. Our room stunk of smoke, the furniture was falling apart and the check in lady was really bothered to get her personal call interrupted by us arriving. Find another place, smell alone was digusting.

  • Date of stay January 2008
  • Member since February 02, 2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $82 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Not bad

Best Western Sterling Hotel & Suites

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5 of 5 stars
beccihuffman   1 contribution
napa
Jun 1, 2007 | Trip type: Friends getaway
1/1 found this review helpful

We were impressed with this hotel since reading the reviews. It was very clean, staff was very nice and knowledgeable, the breakfast was very nice as well. We would stay there again.
Cassandra was the clerk that helped us at checkin and also we got lost going to the hotel from the airport and she helped us to get there. Great job Cassandra and the rest of the staff.

  • Liked — Even though we were right next to the parking area it was very quiet
  • Disliked — no pool
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay May 2007
  • Visit was for Hobbies / interest / culture
  • Traveled with Friends
  • Age group 50-64
  • Member since June 01, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, Girlfriend getaway, Older travelers, Tourists
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway, Great pool scene, Families with young children, Families with teenagers
  • I selected this hotel as a top choice for Sporting event
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $82 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
convenient, nice

Best Western Sterling Hotel & Suites

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4 of 5 stars
caraleaf   1 contribution
Denver, Colorado, United States
Apr 27, 2007 | Trip type: Business, Solo travel
1/1 found this review helpful

I booked this hotel at the last minute trying to escape bad weather out west... then my flight got delayed and I didn't get in until after midnight. I called and they sent out a airport shuttle right away, friendly driver (even when I didnt have cash for a tip!), friendly front desk lady, clean room, quiet, comfy bed, average/good continental brkfst (although I was jetlagged and went right back to sleep!). no problems with anything- I couldn't have asked for more from a budget hotel. :)

  • Liked — convenience
  • Disliked — late checkout wasnt available- but that was bc they were booked up the nxt day
  • My ratings for this hotel
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay April 2007
  • Visit was for Business
  • Traveled with Solo traveler
  • Age group 18-24
  • Member since April 27, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Tourists
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway, Great pool scene, Families with young children, Families with teenagers
  • I selected this hotel as a top choice for Business meeting / Event, Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $82 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Smoke in a Nonsmoking room

Best Western Sterling Hotel & Suites

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2 of 5 stars
Daisye   4 contributions
Savannah, GA
Dec 13, 2006 | Trip type: Couples
1/1 found this review helpful

We stayed 2 nights at the hotel. The room and staff were very accomodating especially for the $54 price. I specifically requested a nonsmoking room. Upon arrival, the front desk staff told me that I would be in a smoking room. Stating allergies to smoke, I was put in a nonsmoking room. My husband was in the bathroom in the middle of the night and noticed a smell of smoke. We mentioned it to the housekeeper the next morning and asked that the room be fumigated. Upon arrival that evening the smell of smoke was unbelievably oppressive. The staff couldn't remedy the problem. If you have any problems with tobacco smoke I would not recommend that you stay there. Apparently, the smoke from the smoking rooms goes into the nonsmoking rooms.

  • My ratings for this hotel
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay December 2006
  • Visit was for Quality time with family
  • Traveled with Spouse / significant other
  • Age group 50-64
  • Member since December 13, 2006
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d94199?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $82 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Best Western Sterling Hotel & Suites Also Known As

  • Best Western Sterling Hotel
  • Best Western Charlotte
  • Charlotte Best Western
Address: 242 East Woodlawn Road, Charlotte, NC 28217