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“For over 20 years, the Sheraton/CLT has been my hotel of choice!” 5 of 5 stars
Review of Sheraton Charlotte Airport Hotel

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Sheraton Charlotte Airport Hotel
3.5 of 5 Hotel   |   3315 Scott Futrell Drive, Interstate 85 and Billy Graham Parkway, Charlotte, NC 28208   |  
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Breakfast for 2 Included
Ranked #72 of 171 Hotels in Charlotte
GreenLeadersBronze level
RDU
1 review
“For over 20 years, the Sheraton/CLT has been my hotel of choice!”
5 of 5 stars Reviewed July 22, 2010

The entire staff is friendly, competent, and helpful. They go out of their way to make sure your stay is a pleasant one and a positive experience. The location is convenient to the airport and the interstate. I highly recommend the Sheraton/CLT for business and leisure travel.

  • Stayed July 2010, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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318 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Charlotte, North Carolina
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
Reviews in 19 cities Reviews in 19 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed July 21, 2010

Stayed here just one night. The hotel is great-- it's a full service, rather than limited like Homewood Suites or a Holiday Inn Express, which means that it has a restaurant on site, room service, etc. Everything about the place physically was great: Ultra clean, comfortable room, very nice lobby, great public spaces.
But it was the attentive service that was remarkable. They have the service attitude of a 5 star luxury-- happy to help in any way.
When I was checking out, I asked for directions to Matthews (a little town 20 minutes away). The night security guy, just getting off work, DROVE me there. I followed him in my car and he lead me, not only to the area, but to the exact location of my meeting. Didn't catch his name, but he was a bald, big dude and absolutely saved me.
Kudos to the Sheraton Charlotte Airport! Your staff is top notch!

  • Stayed July 2010, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Spartanburg, South Carolina
1 review
5 of 5 stars Reviewed July 20, 2010

We came to Charlotte to celebrate my birthday and had an excellent time! We were made to feel special with our upgrade to the club floor. The breakfast in the morning and drinks at night were fantastic. The indoor outdoor pool was unique and entertaining. The hotel was close enough to all the activities that we wanted to do. The staff just made the trip perfect!

  • Stayed July 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nh
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed July 12, 2010

Room was very nice and the pool was great. Room service was VERY over priced and the reception staff were marginally helpful. But the bed and facilities made up for it.

  • Stayed July 2010, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ranlo
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 3, 2010

Beautiful hotel with huge atrium lobby. Friendly caring staff that genuinly cares about their customers. I travel frequently and have never experienced such great service. Rooms were nice, well decorated, extremely clean. The beds were so great, I didn't want to get out of bed. HIGHLY RECOMMENDED!!!!

  • Stayed June 2010, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Philadelphia Pa.
1 review
5 of 5 stars Reviewed June 30, 2010

Excellent property, newly renovated,everything about this hotel is top shelf,you actually hear-THANK YOU-MAY I HELP YOU-ANYTHING ELSE YOU NEED-beautiful words very seldom heard in today"s business world. Would our Naval Group return? If I had anything to do about it, YES-YES & YES.

  • Stayed June 2010, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Concord, North Carolina
1 review
5 of 5 stars Reviewed June 29, 2010

Sheraton Charlotte Airport Hotel is one of my favorite hotels to host a meeting. As a meeting planner, I am 100% confident that my attendees will enjoy their stay and that my meeting will be a success. The staff, service and food are always complimented by my attendees. I highly recommend the Sheraton for your next business function.

  • Stayed June 2010, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sheraton Charlotte Airport Hotel

Address: 3315 Scott Futrell Drive, Interstate 85 and Billy Graham Parkway, Charlotte, NC 28208
Phone Number:
Location: United States > North Carolina > Charlotte
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#9 Green Hotel in Charlotte
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Charlotte Airport Hotel 3.5*
Number of rooms: 222
Official Description (provided by the hotel):
Located in the heart of the Carolinas, Sheraton Charlotte Airport Hotel is just two miles from the Charlotte Douglas International Airport, accessible with our complimentary shuttle service. ... more   less 
Reservation Options:
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Also Known As:
Sheraton Charlotte
Charlotte Sheraton

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