Travel over the holidays obliged us to overnight twice in Charlotte, a city I had never visited. I selected the Sheraton Airport because I had no idea when usual holiday travel delays might have us actually arriving in Charlotte. I wanted 24/7 shuttle service from the airport, to find a dinner for two whenever we arrived, and did not want to have to deal with taxis. This Sheraton offered all that and exceeded my expectations.
This Sheraton had prompt and efficient shuttle service from the airport, the restaurant was open until midnight, and we had a very quiet, very clean room on the top (eighth) floor, just a few steps from their Club Lounge. The staff -- from the receptionists to the wait staff to the cleaning staff -- was extremely courteous and cheerful, and the two shuttle drivers who drove us from the airport especially so. We were able to use the bellman's storage room to keep our cold-weather clothes for a week while we continued on to a warm climate. We picked them up on our return trip. This service was superb. The business center offered the use of several PC's and was convenient to the lobby and restaurant/bar.
If and when I visit Charlotte again, this Sheraton will be the first hotel I consider.
You have no recent hotel searches.