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All 166 Charlotte hotels

Sheraton Charlotte Airport Hotel: Traveler Reviews

3.5 of 5
3315 Scott Futrell Drive, Interstate 85 and Billy Graham Parkway, Charlotte, NC 28208
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Sheraton Charlotte Airport Hotel
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67%
Ranked #56 of 166 hotels in Charlotte
GreenLeadersBronze level
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193 reviews from our community

Traveler rating
    64
    63
    39
    17
    10
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Families
36
 
Couples
34
 
Solo
29
 
Business
80
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Boston, Massachusetts
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
“Very nice”
5 of 5 stars Reviewed December 13, 2012

Very nice hotel. The staff was friendly. Airport shuttle prompt. Starbucks coffee in the rooms!! I only stayed one night so I didn't have a chance to use the pool, although it was very nice. It was both indoor and outdoor pool with a water channel that connected to two!

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask chipmonk1222 about Sheraton Charlotte Airport Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robin M, Guest Relations Manager at Sheraton Charlotte Airport Hotel, responded to this review
December 19, 2012
Thank you for the wonderful comments. We do proudly serve Starbucks Coffee in our sleeping and meeting rooms. We look forward to welcoming you back soon and hope you will have time to enjoy our indoor and outdoor heated pool, the Sheraton Fitness by Core Performance to include our outdoor jogging track, and Oscar’s Restaurant and Bar.
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Princeton, West Virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Always friendly, convenient and fairly priced.”
5 of 5 stars Reviewed November 26, 2012

We return again and again to the Sheraton because it has every element we like. It is close to the airport, offers free parking while we're away (park and ride), a shuttle that runs to the airport at least every 30 minutes, friendly staff, good food and a pleasant atmosphere. We always sleep well here and enjoy the stay.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask WVTraveler8812 about Sheraton Charlotte Airport Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robin M, Guest Relations Manager at Sheraton Charlotte Airport Hotel, responded to this review
December 14, 2012
We at the Sheraton Charlotte would like to thank you for your loyalty! Our location is indeed convenient for both the guests who wish to be close to the airport and the guests who wish to be close to uptown dining and nightlife. Providing complimentary Airport shuttle service and free parking is an added value for our valued guests. We love to keep our guests close to our hearts and our tenured staff is committed to creating memorable experiences such as yours. At the Sheraton we look forward to being of future service when your travels bring you back to your Sheraton Charlotte family!
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Djibouti City
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Easy access, great location”
4 of 5 stars Reviewed November 22, 2012

The hotel staff that greeted me at nearly midnight was helpful and very friendly. They took their time to make sure all my questions were answered. Although I didn't have breakfast, it looked great and smelled good! The hotel bar was well supplied and the staff was awesome.
If I had anything to say about the place that would be a negative would be that there was no fridge in the room. I really didn't need one but I know that some people feel that is important.
The price was right and the location was awesome. Great freeway access!

  • Stayed November 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask VJW2012 about Sheraton Charlotte Airport Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robin M, Guest Relations Manager at Sheraton Charlotte Airport Hotel, responded to this review
December 14, 2012
Thank you for your review of our hotel. I am pleased you enjoyed your stay with us! Most importantly, we value the opportunity to connect with you. Next time you visit the Sheraton Charlotte Hotel, we will be happy to provide a refrigerator for your guest room at your request at the front desk. We also hope you will take the time to enjoy our popular breakfast buffet in Oscars’ Restaurant and/or an evening cocktail or dinner in our Atrium lounge.

It is our pleasure to exceed your expectations each time you stay with us, and we look forward to connecting with you again in the future.
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1 review
1 helpful vote 1 helpful vote
“Great Dog-Friendly Travel Option”
5 of 5 stars Reviewed November 22, 2012 via mobile

We had to stop in Charlotte unexpectedly and came across this Sheraton on dogfriendly.com. It was one of the few places that didn't charge a pet fee and had a reasonable rate. We weren't expecting much from an airport hotel near the highway, and were very pleasantly surprised. It was clean and modern with a very nice lobby and an indoor/outdoor pool. We got wine and appetizers to bring to the room and the food was good and the staff very accommodating. The pet-friendly rooms were all on a separate wing on the first floor, so none of the other guests would be bothered. There were many other dogs but overall it was pretty quiet. We would definitely return to this Sheraton!

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask Areither about Sheraton Charlotte Airport Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robin M, Guest Relations Manager at Sheraton Charlotte Airport Hotel, responded to this review
December 11, 2012
On behalf of the Sheraton, we are delighted to hear that you had a wonderful experience. We are a pet-friendly hotel by the airport with a full service lounge and 24-hour room service. A good night sleep is very important to our travelers and we continue to get great comments about the Sheraton Sweet Sleeper™ Bed and the various amenities our hotel offers. Thank you for taking time to write this review and we look forward to welcoming your family back at the Sheraton Charlotte!
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Charlotte, North Carolina
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“Excellent House”
5 of 5 stars Reviewed November 11, 2012

I was responsible for arranging a 3 day business meeting for <50 Team Members

The Meeting Group did an excellent job, overcame a small challenge with the third party internet service not working at times.

Would recommend the Sheraton to anyone needing a quality meeting location.

Room Tip: They are all good.
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  • Stayed March 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
Sheraton Charlotte Airport Hotel
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Additional Information about Sheraton Charlotte Airport Hotel

Also Known As:
Sheraton Charlotte
Charlotte Sheraton
Address: 3315 Scott Futrell Drive, Interstate 85 and Billy Graham Parkway, Charlotte, NC 28208
Phone Number:
Region: United States > North Carolina > Charlotte
Amenities:
Bar/Lounge Business Center Fitness Center Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#2 Onsen Hotels in Charlotte
#50 Family Hotels in Charlotte
#56 Business Hotels in Charlotte
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Located in the heart of the Carolinas, Sheraton Charlotte Airport Hotel is just two miles from the Charlotte Douglas International Airport, accessible with our complimentary shuttle service. ... more   less 
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