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Hilton Charlotte Executive Park: Traveler Reviews


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75% Recommend
4.0 of 5 stars 12 reviews
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Hilton Charlotte Executive Park

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2 of 5 stars
janfrompa   19 contributions
LA
Jan 4, 2007 | Trip type: Couples

We booked this Hilton Hotel because we had some vouchers for a Hilton Stay. During our stay, we kept saying "well, at least it is free... well at least it is free..." because we were not at all happy with this hotel. Then, in the end, the Hilton would not even honor the vouchers (we're actually still in dispute about this, and have gone to HIlton Corporate, who issued the vouchers.)

The lobby looked nice, but front desk staff was not terribly friendly when we checked in, which ruined our initial first impression. The heating in our room never worked properly, and the hot water took a very long time to get to our sink. I will say that the bed was very comfortable, the guestroom looked nice - especially the well appointed bathroom.

The location is decent - close enough to Charlotte, with a few restaurants within walking distance. Sonny's BBQ and Chili's near by were surprisingly good!

The last night of our stay, we were treated to a fire alarm at 3am. At first, my reaction was that someone pulled the alarm, and did not blame the hotel. However, I was later told by one of the front desk staff that it was actualy a hotel malfunction. She did not, at that time, offer any kind of a return visit voucher or discount on our stay. At that point, I was still using my "well at least it is free" mantra, so I did not complain.

As I said, I'm still fighting with Hilton over the use of my vouchers - but even when the charge comes off my credit card (as I am confidant it will) I will still be left with a bad taste in my mouth about this hotel. I would not recommend it to anyone.

  • Liked — The bed and bathroom.
  • Disliked — The staff, the heating, the fire alarm at 3 in the morning.
  • Tips/Secrets: — Don't stay here.
  • My ratings for this hotel
    • 1 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 2 of 5 stars Service
  • Date of stay December 2006
  • Visit was for Other
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since December 01, 2005
  • Would you recommend this hotel to a friend? No
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $129 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Perfect

Hilton Charlotte Executive Park

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5 of 5 stars
flyboysdream   1 contribution
Carrabelle, Florida
May 16, 2005
20/35 found this review helpful

The hotel staff was friendly and prompt upon our walk-in. The hotel itself is very nice, clean and updated. The room was very clean. The bathroom was larger than I expected with with a large, very well lit mirror -perfect for applying makeup. The room is quiet even though it is near the interstate.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $129 (year-round)
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maybe after the renovations are done

Hilton Charlotte Executive Park

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1 of 5 stars
cbs99   15 contributions
tn
Jan 10, 2005
19/32 found this review helpful

Thought we'd try a Hilton for a change. We won't come back here.
The good - bed was comfortable, towels were nice and thick. Rooms were good sized.
The bad - hotel should have been renovated several years ago. Everything was worn - to the point the place looked grungy and I didn't want to take my shoes off. Some renovation going on now. Musty smell in room (even my husband noticed and he rarely complains about odors). Toilet leaked around bottom - staff opened connecting door so we had access to adjoining room. Bottom sheet was coarse. Very low level lighting complete with burned shade on a lamp. Only continental breakfast was available even though we were supposed to have the full buffet. Waiter said that we would have to pay difference if we ordered off the menu. Definitely not worth the weekend rate we paid.
We normally stay in Marriott, Embassy Suites, Homewood Suites, Hampton Inn, Fairfield Inn.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
  • Date of stay January 2005
  • Member since March 08, 2005
  • I recommend this hotel for Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $129 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
great service

Hilton Charlotte Executive Park

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4 of 5 stars
A TripAdvisor Member
st louis, Mo
Dec 16, 2004
15/29 found this review helpful

myself and team of 16 dancers were there for a indian dance competition over the Labor Day Weekend 2004. Great Service, very friendly, the kids loved the food especially the desserts!!! thanks to the hosts for selecting a great hotel.

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Average price*: $129 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Excellent Customer Service

Hilton Charlotte Executive Park

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5 of 5 stars
A TripAdvisor Member
Norfolk, VA
Jul 3, 2003
16/31 found this review helpful

I happened to miss my connecting flight in Charlotte on 6/30/03 along with several other people. USAir booked us at the Hilton Charlotte Executive Park Hotel and we ended up checking in late that evening. Two girls, one from the kitchen and one from the bar, came out to the line and brought menus to make sure everyone had an opportunity to get something to eat since the kitchen was closing in 1/2 hour. This was all done on their own. I travel a lot and have never seen this done without being asked. It was greatly appreciated by everyone and I think everyone took note of it.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $129 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Hilton Charlotte Executive Park Also Known As

  • Hilton Hotel Charlotte
  • Hilton Charlotte
  • Charlotte Hilton
Address: 5624 Westpark Drive, Charlotte, NC 28217