I happened to miss my connecting flight in Charlotte on 6/30/03 along with several other people. USAir booked us at the Hilton Charlotte Executive Park Hotel and we ended up checking in late that evening. Two girls, one from the kitchen and one from the bar, came out to the line and brought menus to make sure everyone had an opportunity to get something to eat since the kitchen was closing in 1/2 hour. This was all done on their own. I travel a lot and have never seen this done without being asked. It was greatly appreciated by everyone and I think everyone took note of it.