My family stayed here one night while returning home from a longer trip. The hotel is very comfortable, convenient and friendly. The room we stayed in was clean and quiet but showing signs of age. However, the whole complex is undergoing renovations so hopefully this will improve the condition of the rooms. This was the only thing that detracted from my overall rating and I would give it a higher rating otherwise.

The staff was super friendly and helpful. Everyone from the manager on down went out of their way to help us. The breakfast buffet was quite a bounty as one might expect from a Residence Inn. My son enjoyed the small outdoor pool, which he had to himself.

We stayed in a suite that was essentially a large studio with an additional bedroom/bathroom -- great for a family. The full kitchen was nice. The TV had an assortment of cable channels including HBO. Free high speed internet is available and there is an ethernet cable on the desk. The room was clean but there were scuff marks on the walls -- which I assume the renovations will remedy. It was very quiet and we didn't hear a noise all night.

The hotel is on the edge of a large office park (between the interstate and the hotel). There are many chain eateries in the area such as Applebees, Chili's, TGI Fridays, etc. for dinner.

Overall, a nice, family friendly hotel and we would stay here again.

Marriott should be ashamed to have its name associated with this Residence Inn. Our room had a tear in the carpeting the whole length of the room that housekeeping had attempted to fix with tape, the pull-out sofa was falling apart and had cigarette burns all over it, the draperies and bedspread were yellowed and threadbare, the kitchen blinds had a brown, sticky substance on them, the kitchen and appliances were very old and yellowed, the bathroom was dirty and our “non-smoking” room reeked of smoke.

When we complained to the desk clerk, she apologized that even though our reservations guaranteed a non-smoking room, she had none available. She said she would have housekeeping put a smoke-eater in the room and she was sure that would remedy the situation...it didn’t. When we said that is not the only problem and listed our various concerns, she said that she knew the property was old and in bad shape but Marriott was supposed to be remodeling in the future. That doesn’t help the traveler checking in today. This Marriott Residence Inn should be closed immediately!!

When we asked to be checked out, the desk clerk said it would be no problem and she understood completely. Fortunately, we found a Comfort Suites down the road that looked brand new, was extremely clean, had an attentive staff, served a wonderful breakfast buffet and here’s the kicker was even cheaper than the Residence Inn.

This was a very nice place to stay for an extended weekend. The kitchen had all the items you have at home including a dishwasher, ice maker in the refrigerator and full oven/stove. The unit was very clean and the staff was pleasant and very helpful.

The pool is nice and although you are very close to highway 29, they have done a good job of sheilding you with bushes and trees. The hot tub was out of service during our stay.

Daily hot breakfast, included in the nighly rate, consisted of: sausage, biscuits, waffles, home fries, oatmeal, gravy and eggs. There were continental items like bagels, fruit and cold cereal also.

All in all, this hotel has everything you need for a weekend or even for a week long stay. Carowinds and the Verizon Amphitheater are within an easy drive.

Large rooms-bigger than some apartments.
We stayed in a 2-room suite that had a seperate bedroom with a queen bed. Full kitchen, 2 full baths, dining area, living area with full sleeper sofa and fireplace.
The room was clean and well kept.
The kitchen was stocked with dishes and cookware.
There is a large outdoor pool with hot tub and tennis and basketball courts.
Guest laundry and free continental breakfast.
During the week, there is an evening social hour with free food and drinks.
Location is good with plenty of shopping and restaurants.
Staff is friendly and helpful.
The only drawbacks are the difficulty getting in and out of the parking lot onto the main road because of traffic and with the hospital close by, sirens at night.
We will stay again.