When you are in a profession where you are required to travel a lot for longer durations you become very choosy . After all , its going to be your home for next couple of months. I frequently travel to Charlotte , North Carolina (U.S.) for a month or two and Residence Inn is where I prefer to stay as its located to the nearest possible destinations of all offices. During my stay , the hotel takes care of almost everything . For Instance
* It has a small gym that allows me not to miss my exercise routine in my own privacy and convenience.
* The Complimentary breakfast is more than enough to feed you for the rest of the day. The donuts and other bakery products are absolutely delicious. And if you want to have breakfast in your room you can bring it on your room.
* The hotel provides me a Shuttle that drops their guests to the offices they belong to which by the way is complementary. (within 5 miles of the hotel)
* And finally, the best thing about this hotel is that their guests are offered Unlimited Beer and Snacks every week from Monday to Thursday from 1700 hrs to 2100 hrs. But if, you are not very fond of either, not to worry , the hotel has a well equipped kitchen where one can easily cook food of their choice.

*** The only disadvantage of staying in this hotel is that it does not have room service facility because of which the guests have to carry their luggage to their own rooms . The hotel has different cottages with maximum one floor , but the guests have to carry their luggage through stairs as the hotel does not have the elevator facility.

We would recommend the suites to anyone who needs a home away from home. The suites have a kitchen unit which was very handy for more than a one night stay, which we did ( three nights). The room was excellent and the staff was very friendly, the continental breafast was very filling (waffles and egg sandwiches) as well as the other standards. We would stay here again when we are in the area.

My family just returned from staying at the Residence Inn at Charlotte University Research Park while my daughter's softball team participated in the NSA A Girls Fastpitch World Series. I was a bit concerned prior to arriving as I understood the hotel was undergoing renovations. While there were some minor issues that go along with renovations (workers and vehicles, minor cosmetics), everything else here more than made up for those.

Our room was wonderful! It had a king size bed and a sofa with a pullout. There was also an upholstered chair and desk with office chair in the living room area as well as a remote control "fireplace." A small but full kitchen featured a full-size refrigerator with an ice-maker in the freezer, two-burner electric stove, microwave, sink and even a dishwasher. Dishes, pots and pans were all provided, although limited. Dishwasher detergent for the dishwasher was provided, but there was not anything for handwashing dishes. The bathroom was roomy and the large vanity was outside the toilet/shower area. (So helpful when multiple people are trying to get ready.) There was a full-size closet with mirrored sliding doors. Of course the typical ironing board, iron and blow dryer were all available. The room also had both wired and wireless high-speed internet access. Everything was immaculate. This Residence Inn also has a laundry facility, small fitness room, pool and multi-purpose court (volleyball, basketball).

The complimentary breakfast was the best I've seen. In addition to the usual continental breakfast items, there were waffles, eggs, sausage, breakfast potatoes, biscuits and gravy or pancakes or french toast (varied from day to day). On Monday through Thursday evenings there was a complimentary social with drinks (both alcoholic and non) and food. Usually there was salad. One night pork sandwiches, another fried chicken and macaroni and cheese and hamburgers and hot dogs on another.

It used to be that catering to the customer was the norm in business, but it seems anymore that most places make you feel like they could care less. Here the client is still appreciated. Overall the staff was excellent. Junny who took care of the breakfast and evening social and Kowie, the operations supervisor, went above and beyond the call of duty to make all of the team's stay a memorable one.

If we ever travel to the Charlotte area again, we would definitely stay at the Residence Inn.

My family stayed here one night while returning home from a longer trip. The hotel is very comfortable, convenient and friendly. The room we stayed in was clean and quiet but showing signs of age. However, the whole complex is undergoing renovations so hopefully this will improve the condition of the rooms. This was the only thing that detracted from my overall rating and I would give it a higher rating otherwise.

The staff was super friendly and helpful. Everyone from the manager on down went out of their way to help us. The breakfast buffet was quite a bounty as one might expect from a Residence Inn. My son enjoyed the small outdoor pool, which he had to himself.

We stayed in a suite that was essentially a large studio with an additional bedroom/bathroom -- great for a family. The full kitchen was nice. The TV had an assortment of cable channels including HBO. Free high speed internet is available and there is an ethernet cable on the desk. The room was clean but there were scuff marks on the walls -- which I assume the renovations will remedy. It was very quiet and we didn't hear a noise all night.

The hotel is on the edge of a large office park (between the interstate and the hotel). There are many chain eateries in the area such as Applebees, Chili's, TGI Fridays, etc. for dinner.

Overall, a nice, family friendly hotel and we would stay here again.