I stay in Charlotte frequently for business and have stayed at the Hilton in the city center at least 30 nights or so in the past few months. The quick summary - Strengths: good service, excellent location. Weaknesses: rooms, healthy choices on the menu. I have found service at this hotel to be very good and the location very central to the city. The Westin actually has nicer facilities, and nicer rooms, but this hotel is in a more convenient location. It is closer to restaurants and the major banks. The hotel is also conveniently linked in to the network of sky-bridges that connect many of the major buildings in the city. The hotel has been remodeled and the public areas look very nice. The rooms, in spite of the remodel, are very average though nicely decorated. The menu is very limited for the health conscious, particularly for a four-star hotel. The menu needs an overhaul. They need to improve their veggie and healthy offerings.
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