I check in on the weekend for a night out on the town for my girlfriend's birthday. I requested a quiet room and quiet floor. This was center city Charlotte and a supposed four star hotel; it was supposed to be a great experience. At about 10:30 PM, some very loud folks checked in next door. Unbeknownst to me at the time of my booking, the hotel rooms are connected by a door that allows sound to travel as if someone is in your room. I called the front desk and asked to have the people moved to another room. Ten minutes later I heard a knock next door and the folks left. I assumed they had been moved. Boy, was I wrong. At about 2:00 AM, fueled by alcohol, they returned to their room. They were hooting, hollering and creating a ruckus until 6:30 AM the following morning when they mercifuly went to bed. Additionally, they were part of a group and were traveling back and forth between rooms. I called the night manager at 3:30 and informed him of the problem and he said the only thing he could do was move us; after we had unpacked, undressed and settled in for the night. I would NOT recommend this hotel to anyone for any reason. Save your money. it was one of the worst hotel experiences of my life.

It is a very nice hotel downtown and in the center of everything. But everything is at a extra charge, parking, internet, breakfast and so on, so the bill ads up. Very unipersonal! The room had a grate view! Slow internet! Walking distance to all the clubs. ;) The breakfast was very good.

Very nice Hilton, like they usually all are. Stayed in a King size room, which had plenty of space, everything was nice and clean, and I loved the modern decor, which included purple and lime green colors. The bathroom was spacious and the bed was especially comfortable. The only thing I did not like about this hotel is the layout is extremely confusing. Trying to get from hotel room to the car in the parking garage was challenging everytime we left the room.

Ordinarily I’d rate this convention hotel a 3 or 4. One drawback-charge for gym & internet though typical for market. Gets to5 on several counts:
1. Genuine customer service throughout
2. Excellent & reasonably priced hotel restaurant
3. forgot my Bose earphones & MP 3 player + $120 in cash in room safe. Call to security & administration led to reliable return (at my expense but OK). Big relief.

Thus would recommend highly-also well furnished, quiet, & comfortable.