I check in on the weekend for a night out on the town for my girlfriend's birthday. I requested a quiet room and quiet floor. This was center city Charlotte and a supposed four star hotel; it was supposed to be a great experience. At about 10:30 PM, some very loud folks checked in next door. Unbeknownst to me at the time of my booking, the hotel rooms are connected by a door that allows sound to travel as if someone is in your room. I called the front desk and asked to have the people moved to another room. Ten minutes later I heard a knock next door and the folks left. I assumed they had been moved. Boy, was I wrong. At about 2:00 AM, fueled by alcohol, they returned to their room. They were hooting, hollering and creating a ruckus until 6:30 AM the following morning when they mercifuly went to bed. Additionally, they were part of a group and were traveling back and forth between rooms. I called the night manager at 3:30 and informed him of the problem and he said the only thing he could do was move us; after we had unpacked, undressed and settled in for the night. I would NOT recommend this hotel to anyone for any reason. Save your money. it was one of the worst hotel experiences of my life.
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