We stayed for three nights during a training and trade-show we were attending at the convention center, literally a five-minute walk down the block! The staff was friendly, the room was clean, the location close to the convention center, restaurants, stadium, and public transportation. Having never been to Charlotte, and having valet-parked the car and left it there for the entire stay, I was pleasantly surprised at how neat down-town Charlotte is to walk around. Lots of art, statues, parks, historic sites etc.
Hubby is a hilton honors member, so we had key access to the executive suite. That means we got free breakfasts, free soda and water, and at dinner time, they had free snacks and a cash bar. Since the price of the room was more than we normally like to pay, we felt like we made up for that by basically only having to pay for one meal each day if we chose. The evening snacks were quite filling and good!
I only have two complaints:
They messed up the billing and put it on the wrong credit card, even after we gave them the preferred card we wished to be billed. We had to go back to the front desk and ask for it to be corrected again and it took 5 days to drop off the "pending" on the other card.
The shower had no water pressure either!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you for choosing to stay with us and for posting your comments on TripAdvisor. It was great to hear that you enjoyed your stay and that you loved the location. Since your review we have addressed the water pressure issue and I thank you for bringing this to our attention. We hope to have you stay with us again in the near future. All the best!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.